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November 2023 by Nicola McDonnell
Getting a cross stitch framed. Very helpful and knowledgeable gentleman helped us. He went above and beyond to help us. He was also extremely patient with us.
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November 2023 by Luci B. Piluke
Great staff, super helpful and friendly
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November 2023 by Meghan Desaulniers
I don't have much to complain about here. I get everything I need at most times, and the workers do help out. Sometimes I do go, and the wait in lineup can be quite long, I know it's not always the workers' fault, but at busy times, there should definitely be more than 1 or 2 cash employees. Not only for customers, but it takes the stress off of the employees when theres more help to get customers on their way. I've been in customer service, so I know some people can get impatient at times.
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November 2023 by Marcia Russell
Love to go to Michael's. The coupons are really helpful and the staff as well?
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September 2023 by S.W. Senviczki
Likew most Michaels when there is no sale going on . Empty store
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July 2023 by Ale-Alecia Brown
Has a wide variety of craft supplies for all ages. It is a must visit if you're in Orangeville.
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June 2023 by M C
Was in today and tried on 3 shirts. When I was done some nasty old lady chased after me to make sure I had 3 shirts. I guess she thought I was stealing one?!I'm a 41 year old grown man, with a great job and make more money than anyone working at Michaels, trust me. I don't need to steal a $15 t shirt. Can't remember the last time I felt so insulted.This will never happen again as I will never step foot in this terrible business again as long as I live. Thanks for ruining my day!
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June 2023 by Amy Jonas
The manager is soooo rude my child was playing with a toy and the manager said stop making noise it’s bothering my staff, I guess her stuff is more important than the customers, she was so rude
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April 2023 by ASHLEY COSTER
Amazing place but pricey.
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April 2023 by Laura Haas
Very nice store. Clean and organised and easy to find everything I was looking for. Very nice people working. Very helpful and greeted us with a smile.
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April 2023 by RJ
Place is poorly maintained. Floor is very bad. It's not the same stock that's usually in other locations
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March 2023 by Robyn B
Online order came damaged, went to return in store and was told they can't return without the Purolator packing slip (what?). Showed them their policy online stating they can return with an email confirmation but they refused to do so because 'people come in and take things off the shelf to try to return them'.Shannon didn't like that we questioned her and her change in store policy and would only give us store credit.A simple, 'I'm really sorry, but the best way to go about completing the return would be to chat online because we can't complete online returns in store'Cool, we'd be on our merry way. But not ONE apology for how we were treated then gave us incredible attitude instead.As we were walking out a customer in front told us this happens all the time, when I asked why he comes back he said for the store, not employees.This is why I buy everything online now, so I don't have to deal with Shannon's.
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February 2023 by Win Lumsden
Was disappointed the wedding section and baking aisles have been cut in half, couldn't find a lot of what used to be Michaels staple items but overall still a good experience.
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January 2023 by Sandi Nelles
Really the only full service craft store left. Expensive at full price, but if you wait long enough, everything goes on sale! Clean bright store, lots of staff.
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January 2023 by RJ Horner
Local Favorite, only because it is McDonalds.Far too often they don't make the McCafe coffee's right!
