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October 2023 by Duraiz Ansari
I can't thank MIDAS Orangeville enough for their exceptional service! I was on a 3-day trip from Vancouver when my rental car suddenly malfunctioned and refused to start. Luckily, I found MIDAS nearby. Their team was incredibly efficient and professional. They got my car back on the road in no time, making what could have been a disastrous situation into a manageable hiccup. I highly recommend MIDAS in Orangeville for their top-notch service and dedication to customer satisfaction. They have extremely professional staff especially Hamza one of their techs very helpful and knowledgeable guy.They saved my trip! Thank you!Service: General repairs & maintenance
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September 2023 by Stella shoes
I had the pleasure of visiting Midas Mechanic while traveling in Canada, and I couldn't have been more impressed with their service. Hamza, in particular, went above and beyond to take care of my auto repair needs. The level of professionalism and expertise displayed by the team was exceptional. From start to finish, the service was top-notch, and I left feeling completely satisfied. I would highly recommend Midas Mechanic to anyone in need of automotive repairs or maintenance while in the area. Thank you, Hamza, and the entire team, for your outstanding service!
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September 2023 by Graeme Johnson
Having used Midas (and this location specifically) for many years along with my family, whenever we had an issue, this is where we would bring our vehicles. Recently I noticed my car was making an odd noise coming from the front passenger side. My guess was that his had something to do with brakes, but wasn’t sure, so I booked an appointment with Midas for the next day.I dropped my car off at 9:30am and went to work. At about 1pm I called them to see if there was any update as they had not reached out. I was told that my car was next in line and that I would hear something shortly.Sure enough I hear back from them at 1:40pm and they tell me that my car is just being inspected now & that from what I had told them when I dropped it off, that it did sound like a brake issue, but that they would confirm with me shortly after they had done their inspection.A little after 2pm they call back & give me a quote for the brakes. After I gave them the go ahead and just before hanging up the technician says “oh, by the way, the lug nuts on the front passenger side tire were loose & that’s probably what was causing the noise” and then hangs up.Seeing as it had been a few years since I had the brakes done, I decided to still move forward with the brake pad replacement, but when I went to pick up my car I asked the supervisor (possibly Manager, but unsure) what was going on and explained to him what the technician had told me. His response was “Oh, you must have misheard him, as there were cracks in your brake pads and so we replaced the brake pads”. The supervisor did not go and get the technician, he didn’t ask the technician, he just told me that I was wrong. He also didn’t offer to show me the brake pads that they removed from my vehicle.Also, interestingly enough, when he was done blowing me off, he then had to answer to another customer who was there because something was missing from her vehicle, but admittedly I did not hang around to hear the full story on that.I also understand that this location is under new management, but under the old management it used to be that if they did an inspection for your vehicle (in my case the brakes) and you went forward with the repair work, the inspection fee would be waived...not anymore. This leads me to believe that Midas is now all about nickel & diming the customer.We have three vehicles in our family, and this was the shop we would take it to, but not anymore...disappointing as the woman who works the front desk is wonderful.
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September 2023 by MIKE PARSONS
Very friendly and professional. Got my Dodge Nitro all fixed up in a timely manner. Thank you MIDAS. If necessary, I will definitely be back.
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July 2023 by Paul Ruffolo
Intermediate pipe and new muffler installed October 7, 2022, Midas, Orangeville. Booked an appointment for July 5, 2023 (9 months) because of noise and odour. Appointment for 10 am, didn't receive diagnosis until 11 am. Problem was spring kit repair joint where Midas system joined original system. Charged $329.79 and was waiting for over 3 1/2 hours for everything to be completed. Drive-in's seem to get priority as they don't want to lose a sale. Listened to vehicle on hoist, quiter but not a real test. Brought home and it is noisy and smells up the garage with exhaust fumes. Needs a new muffler. Midas Golden Guarantee only golden to Midas - sell medicore parts, and keep the customer coming back to pay for labour. Can't see returning to Midas unless they cover parts and labour for at least a full year. Going to cut my losses and probably go with a replacement OEM muffler.
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July 2023 by Joe S
Came for an alignment after having suspension work done. It's standard procedure to have the alignment checked after suspension work, yet the shop tech insisted on a charging for full mechanical inspection of the vehicle, before working on the alignment. Never in all my years working on cars have I heard this, I came for standard alignment after regular suspension work (new ball joints) and I feel this "inspection" is a simple cash grab. I took a further drive to a trusted shop, woodbridge alignment, who worked on my car no questions no problems.
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July 2023 by John Mc
Had appointment for oil change. The folks there Bree and Hamza were very nice and explained why my time was delayed by almost 1 hour. Would give 5 stars except for the delay
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June 2023 by Doreen Henderson
Went to this location today and could not have been treated better! All the staff, especially the woman at the front desk (I think her name was Linda) were professional, courteous and friendly. They were efficient and removed a heat sensor hanging from the bottom of my car and did not even charge me! I will be going here for all my automotive needs from now on.
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June 2023 by Paul Ben
In the past, we used to bring our car to this shop to do some repair. I do not know how the supervisor have put the person in charge that was working there this couple weeks. He was no good the price for parts was way over charge and repair that they did on my vehicle was not what he said he will do. I am reply disappointed of there work and the job take only 3 to 4 hours max not 4 days to do the repair. I am really said to say this but they have lost my trust to even leaving my car at there shop to do any repair in the future. I really hope that the supervisor in the future he chose careful is replacement before he takes a holiday or any vacation.
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June 2023 by Okasha Alam
I have been going to hamza for the last 13 years. He used to located in Mississauga and then moved to Orangeville. The thought of finding a new mechanic never even crossed my mind, I still take all mine and my family’s cars to Hamza. He is a great and truthful guy, always giving me the best service.He does regular maintenance and bigger jobs as well. This Midas is a one stop shop.
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April 2023 by Lino Zanardo
Be careful, 600% mark up on parts.I went to Midas knowing the price of a replacement catalytic converter that needed to be replaced on my car. It is only 4 bolts to the header and a slip sleeve on the other side to the exhaust. Midas even acknowledged that it was an easy fix and a one hour job. I was fine with the labour charge, but they marked up the part 600% even though the part is readily available at part source, national exhaust and other part stores.Very friendly staff as acknowledged in other reviews. Just do your homework on the price of parts, it was very disappointing to see. Went across the street to Orangeville Lube Express. Was a much more reasonable price.
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April 2023 by Umm Okasha
Great service, estimate for repairs was reasonable and they completed the work on time. I would like to thank Hamza who was very helpful with the quote. They got my car as scheduled and didn't upsell which is a breath of fresh air in the auto industry. The staff was friendly. I will be back!
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April 2023 by Lino E.
Be Careful, 600% mark up on parts.I went to Midas knowing the price of a replacement catalytic converter that needed to be replaced on my car. it is only 4 bolts and a slip sleeve to replace. Midas even acknowledged that it was a one hour job. I was fine with the labour charge, but they marked up the part 600% even though the part is readily avaiable at partsource, national exhaust and other part stores. Very friendly staff but very disappointing with the mark up. Do yourself a favour and go across the street to Orangeville Lube Express. They have a shop attached and are honest guys.
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February 2023 by Rita Kaiser
They are honest and try to get parts that are cheaper. Went twice last week. They cemented my cracked muffler. Put a new clamp on the pipe underneath so exhaust fumes wouldn't leak out. Temp light came on after coming back from toronto. They took me in right away. First they checked the fluid and there was zero in tank and found leak in radiator. Gave me a courtesy car to go home in and found a cheaper radiator. I'm with the service!
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February 2023 by K R
This was our 1st experience, and the food and service at this location, Jonesville, was amazing. The staff was friendly and even gave us old-fashioned candy sticks. The store attached had the most beautiful items, and we got several things for ourselves and gifts for others.
