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February 2024 by M.E.M Auto Clinic
Exceptional customer service! Sara and Eric are honest and dependable, and always ready to help, beyond expectations!!!GREAT JOB!!!
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January 2024 by Jeff Catania
Brakes failed far from home before a holiday weekend but they did it the next business day. Liked the photos and web estimate, and friendliness. The $1712 price seemed high to replace two brake lines however, I had no way to get multiple quotes.
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December 2023 by Scott McCallum
Sarah made my life easier. What a treat when someone goes above and beyond. Thank you.
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December 2022 by Ricardo Ferreira
Booked a safety for my sons car and they were able to schedule me for the date I needed. Receptionist was fantastic explained every detail. Service was fast and professional, would highly recommend.
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December 2022 by Archie Duiker
Although the staff was friendly and professional, they were unable to correct a check engine light which was caused by one of their techs. They promised to have the tech who did the work fix the problem, but after several calls inquiring as to when this was going to be dealt with, I finally gave up on them. I now permanently have a vehicle that has a non-functional remote start (as long as check engine light is on, this function will not work).Service: Auto engine diagnostic
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November 2022 by Bonnie MacDonald
It was a pleasure to do business with these folks because they were very knowledgeable, professional, friendly and they know what customer service is about. This was my very first visit to Green Tree but it certainly won't be my last. They fixed the issue with my van and pointed out along with a detailed printed list of what I would need to have done in the near future. I was very impressed with the service I received!!!! My next visit will be for winter tires and rims at a great price. Thank you to the whole Green Tree team for making my visit so pleasant today!!!!!Service: Exhaust
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November 2022 by Aaron Hols-VanHumbeck
Service is friendly and mechanical expertise seems adequate. But they are guilty of finding every way possible of getting money from you. When I take my car in they look over everything then tell you that next to everything needs to be fixed and make it seem urgent, even if it is not. These hard pressure sales tactics prey on those who know little of a cars mechanical needs.
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August 2022 by John
I used Green Tree Auto Repair for the first time to repair my cars air conditioner. They diagnosed the problem along with a complimentary vehicle inspection. They provided a photo of the part that needed to be replaced and provided a quote to replace the defective part and complete the repair. I was totally impressed with their professionalism and turnaround time.Service: Air conditioning
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July 2022 by Mark Robinson
Very thorough. Good communication, timely service. Having pictures of the faulty parts and complete vehicle inspection report emailed to me was a great experience. Much more through and efficient than the dealership!Services: Oil change
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June 2022 by Odette Taylor
They repaired my air and changed my tires. How refreshing it was to be treated like I mattered. They did everything right. Knowledgeable and friendly. I would recommend them to anyone that wants the security of knowing their car is in good hands.Service: Air conditioning
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May 2022 by mustang1068
I had my 2021 Ford Mustang service at Green Tree Auto Care Napa Autopro.The staff their are very friendly and knowledgeable,Green Tree provides a Complimentary bumper to bumper inspection, with photos when you have your vehicle serviced here.Thank you very much Eric and Gillian.Ted
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January 2022 by J Mullins
Amazing Family! Amazing Service! I got there a few minutes before they close & they ended up staying late for another 30-40min to assist me in a problem I was having with my car.
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September 2021 by Todd Bolce
The team at Green Tree Auto was able to fit me in at short notice and offered the best pricing on tires that I had found. I had asked to do extra work when I dropped of the car. Their team stayed late to make sure everything was taken care of.Services: Wheel alignment
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September 2021 by Rashaad Nauth-Ali
I went in to Green Tree today to buy and install new winter tires for my pick-up. Customer service exceeded my expectations. Their pricing came in under all other quotes I received. I highly recommend this professional team. All info provided up-front and questions answered up front. No surprises. They even text/email service update for you so you know where they are at with your vehicle while you are waiting. Also, everyone was adhering to COVID safety protocols. Thanks for the great experience, team. I highly recommend Green Tree for your automotive needs!Service: Tires
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September 2021 by Roy Hancock
My car has had a rattling noise in the rear suspension for a long time. I took it to several garages in town and all kinds of remedies were done, shocks, springs, all to no avail. The noise continued. I had my car in for new struts in the front and while it was on the hoist, the technician Chris found the problem. It was the rear right lower control arm. The repair was explained and the repair was made on time as promised and now my car is as good as new!! Great service!!!!!Service: Steering & suspension repair