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February 2024 by Ryan Gagnon
Great selection and staff!
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January 2024 by Brenda Burton
Great brands with friendly knowledgeable staff
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November 2023 by Nancy Orth
A very friendly and helpful staff at the Orangeville location A great shopping experience for sure. Highly recommend!!!
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September 2023 by S. Haarsma
Prima winkel. Breed aanbod van Birkenstocks. Allerlei kleuren en modellen. Ook enkele modellen te koop in de sale sectie. Daarnaast ook veel keuze in leren laarzen etc.
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August 2023 by Eliza
I just wanted to drop a line here to let people know that the staff here go above and beyond in their customer service approach! In particular Calley was most helpful when I needed help with defective product - providing me with names/number/email and following up in most timely manner. Wow is all I can say!
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June 2023 by Caleb H
I go here once a year for their Birkenstock weekend and generally my experience is positive. While one or two of the staff members are not the most polite (particularly a middle-aged woman cashier), Rick as well as a couple younger attendants were quick, knowledgeable, and helpful as can be.
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May 2023 by McKenzie Schellhorn
I can honestly say that I have never had such a bad experience shoe shopping. Like I genuinely wanted to walk out the store without getting anything. I was there for probably 1.5 hours looking around and never was asked if I needed help. The girls two younger girls were very nice and answered my questions, if this review was based off my interaction with only them it would be a solid 5 stars. However, what I experienced from the older employees was terrible! While there I witnessed two older employees helping a single older lady, a man meticulously sizing a gentleman in his 40s but not once was I asked if I needed help. When I asked about shoe selection (to see if there was more options in the back as they only had like three options for Nike and all of them were 2-3 sizes too small) one of the older women completely ignored everything I was saying and had a conversation with herself. As a 24 year old I can honestly say that the women I spoke with treated me like a child asking where the chocolate isle is, she never directed me to similar shoes I might like or tried to show me the whole “these are the shoes you’re looking for but this is all we have” or even tried to be nice… Honestly, the shoe selection is extremely dated (think grandmother approved shoes) and as someone with years of customer service experience you would be better going anywhere else. I did bring up my concerns at the front cash to one of the younger employees and she did offer a quick apology and offered to help me find what I needed but at that point I was over it.
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May 2023 by Nish
Great place to purchase Birkenstocks! They have a huge selection. Very convenient location as well.
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April 2023 by akash patel
Good quality and better service
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December 2022 by Evie Landry
I went to the store this evening to buy 3 pairs of shoes, only bought 1. Staff member came to help for 30 seconds, then disappeared. I’ve been a long time customer of the store. Probably won’t be going back. For the prices of their shoes, customer service should be required. Customer service was non existent and I was the only customer in the store. Complained to the cashier, she said she’d help, but by that time it was too late. I did voice my dissatisfaction to her, she didn’t seem to care :(
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September 2022 by Lori Cook
Great selection and bogo before school starts was so helpful with back to school budget.
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August 2022 by Jenny
No selection of Women's Safety Shoes/Boots only Blundstone's. The employee didn't help me at all, just said try them on.I won't go back, I went to Mark's Work Warehouse instead.
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August 2022 by matty0698
Staff are blunt... Good selection of what they have though
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June 2022 by Bowles Joanne
although quality and selection is great - prices are on the high side, I don't know if it is affordable for everyone
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June 2022 by Lynn Gascon
Scam alert!! BUYER BEWAREI selected kids shoes from the sale rack. One second after I tapped my credit card to pay the salesperson said ‘these are a mismatch and different sizes’ which I did not know and did not want them that way.I had not even left the register and they would NOT give my money back. They informed me that sale items are final sale but they would let me have a store credit.The box gave the size as it normally would and on the side she pointed out it said mix match which I had not seen nor would I ever expect a store to purposely sell a pair of shoes with 2 different sizes.The assistant manager was rude. Now they plan to scam more customers.I used to enjoy shopping in this store but this experience is very unprofessional and terrible customer service.
