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February 2024 by Pablo Cruz
Very trustworthy dealer. Have known Jason Crate for 30 years. Always fair and honest.
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February 2024 by Dana Walton
Crate’s Lake Country Boats came highly recommended to us by our clients, and we could not be more pleased and impressed with their boats and more importantly, their customer service. We have been clients of Dan Crate and team for over a decade now and are currently enjoying our 3rd boat from this incredible dealer. They know how to treat their clients with the utmost care. Our loyalty runs deep and we won’t recommend anyone else!
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September 2023 by Joseph Friedlich
Awesome staff, very friendly and knowledgable. They have been servicing our boat for over ten years.
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March 2023 by Claude Mainville
They go out of there way to get what you need , especially boat parts for my yatch
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March 2023 by Bobby John
Excellent service! Very experienced and knowledgeable. Took the time to explain everything I needed to know. Highly recommended. Wouldn't buy a boat anywhere else.
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March 2023 by Carol Ure
Was a first time boat owner and was fortunate to have Crate's recommended to me. Well known industry leader in boats; absolutely ACE in customer service, reliability, products, expertise. Even though I was intimidated by the lack of knowledge I had, Peter Wilson's expertise, patience and genuine concern in answering and providing important facts made me feel more than confident with my first boat. Was a privilege to deal with the owner of Crate's, Peter, Brad in service. The entire team made this purchase free of worries. Thank you for making this a great purchase for my family!!
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March 2023 by Danielle Ledlie
We purchased a new Regal from crates this past summer. We ordered the boat through Jason and we could not have been happier with the whole experience. Nothing was missed and we got exacly what we wanted and ordered. Jason was extremely knowledgeable about the different models and features available. We got exactly what we ordered and nothing was missed. Everyone we dealt with along the way was knowledgeable and friendly. We have since been back for service and the service team is also fantastic. They really go above and beyond here. We absolutely love our boat and would recommend Crates to anyone considering buying a boat. Thank you to the whole team at Crates!
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March 2023 by Robert Bray
Professional team with excellent communication. This builds trust. Recommended.
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March 2023 by Roman Vigliotti
Awesome customer service! Vast selection and extremely informative sales-staff for my potential marine purchase. I had to pleasure of speaking with Bill who was patient and explained to me the in's and out's of logistics for the class of boats I was inquiring about. I will definitely be doing business with Bill at Crates and would absolutely refer any of my friends and family as well.
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March 2023 by Nunzio Piccinni
Thanks Brad , for the amazing service and professionalism!
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March 2022 by Gord Coy
Service provided by Mark and the service team has been excellent. Had my boat in several times over the past few years for service and maintenance work. Work is always completed to satisfaction, boat returned clean, invoices are detailed and complete. Would not hesitate to recommend them.
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March 2021 by Robert Walker
It’s always been a pleasure dealing with Crates. Honest sales people and they work hard to take care of you for service after as well.
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March 2021 by Mark Shibish
The entire team at Crates Country Boats excells at service. From the owners to the sales, service, tech crews.When you want to have a genuine great customer experience they rank #1. They make you feel like a part of their family, no matter what size boat you buy. We bought our boat over 9 years ago and the service and attention has not diminished. Having dealt with many sales people in my lifetime they should be teaching sales and service to other businesses. We still love our boat! Thanks Crates Orillia, you all are the Best!
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March 2021 by Brad Walton
Best service and staff on Simcoe ! I have purchased three new boats from them. Would not deal anywhere else.
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March 2021 by Senol Tasdelen
I have purchased a boat 5 years ago from Crate's so I have met Brian.He is an amazing guy! Very friendly, co-operative and very well experienced.Last week, I sold my boat but absolutely I will keep our friendship with Brian.If you buy a boat from Crate's you would have good friends, there. This is their philosophy. They always do their best to make the customers happy.Thanks to all.
