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October 2023 by Rob Kurc
Had 5 stars on here since 2016. But have to lower the rating. Lately the equipment is getting more and more destroyed and the hours are getting shorter. Already frustrated that they’re only open to 10 on weekdays and 5 on weekends (like come on) now they’re reducing it to 8pm on weekdays. Been away for a couple months with injuries and come back and the first 2 pieces of equipment I go to look like the following: (padding all torn and rubber grips completely gone from all handles)
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September 2023 by Chris Carter
Multiple machines need to be reupholstered. Multiple lights need to be fixed. 2of 3 sinks in men's change room are out of order along with 2 of 4 urinals and a toilet stall door is broken off and just left leaning against the inside of the stall.
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September 2023 by Me Myself
Half the lights only ever work, lots of equipment in disrepair, or not working st all. No classes, even though the membership includes classes. Very ghetto.
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August 2023 by M B
Was originally the best gym in Orillia but as of September 5th they've decided to change hours to close incredibly early
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August 2023 by Bonnie Eades
This gym is not at all what it used to be..I have been dealing with an issue with this Crunch Fitness Orillia since the beginning of May, they are HORRIBLE at getting back to their customers.. I have been a member there for over 11 years..so much for caring about your customers! They promise to look into the issue each and every time with a reply of “I’ll get back to you”.. not once have they called me back!Take my advice and RUN as fast as you can to another gym that cares about their patrons!
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August 2023 by james drury
Change rooms are brutal. Moldy, gross shower curtains for “partitions”. One toilet stall door has been off its hinges for months now. The other stall is never clean.Much of the equipment has duct tape on it. Missing a barbell from one of five stations. Cheap replacement but just not done. Price is dirty cheap but get what you pay for.
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May 2023 by Erika Lippel
extremely unprofessional, once you sign up oh don’t worry you’re in it for the long run! even after you’ve cancelled your membership a year later you will still be getting charged! isn’t that amazing and of course no one ever answers the phones, if my friend doesn’t get their refund of $179.44 shame on you!
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April 2023 by Beth Cunningham
Good luck trying to cancel your membership, or have them stop charging you, months down the line.I had read other reviews about this and dismissed it, however, this is now what I am dealing with also!Staff cannot communicate, nobody knows what is actually going on, I am told one thing and then am charged AGAIN, or I never hear from anyone.I haven’t stepped foot in that gym since May last year and yet I’m STILL paying ?AWFUL! Go anywhere else where they won’t lie to you and steal months down the road!
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April 2023 by Tyler Mastro
Who ever picks the music here has never worked out and has possibly the worst taste ever, every other machine is breaking, been in atleast a dozen times seen a worker once in that time
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February 2023 by Brian McKenzie
Good equipment and central location. Showers need some looking after: drains are clogged with hair, the curtains are hanging from the ceiling in violation of the fire code(!) and the shower heads are heavily crusted with scale. The parking lot needs better winter maintenance.
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February 2023 by deckled
Attended a few times. Staff are nice. Equipment quality is okay. Wish they had classes for working out at this location like the other gyms have.
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November 2022 by Becky Ward
Never give them your contact info! I have been asking for FIVE YEARS for Crunch to stop emailing me! I have unsubscribed, I have called both the local location and corporate, I have emailed, nothing works. They won't stop emailing! I have reported them to the CRTC under the anti spam laws. Maybe this negative review will finally get them to stop!
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November 2022 by Kristina Campbell
Gym is OK and there is enough variety to get a decent workout in. However, if the location of the gym wasn’t the most convenient for me I’d be looking elsewhere. I’ve now shown up three times (around opening) to have no staff there to open the gym. This is completely unacceptable. The womens washroom is disgusting and half of the stalls have been sitting in the repair stage for months.
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August 2022 by Kapow Comix
I was stabbed in the back by one of the staff members over something silly and was treated like a monster as a result.The staff lied to get me in trouble, they should be ashamed, disgusted and downright embarrassed by the way I was treated. The nasty things said about me from the gym were unfair and I did nothing to deserve this treatment and that's why I'm leaving.Would not recommend, not worth the low price!
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June 2022 by Jeffery
Good range of equipment and friendly/helpful staff. However some machines it seems have been broken for some time now waiting on repair. Also there is no excuse for how nasty the bathrooms are, if there isn’t enough staff on duty then hire a cleaner 1-2 times a week. It also doesn’t help that the only place to fill up water is the washroom sink.
