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August 2023 by Lorrie Dame
I have been a solid customer of this pharmacy for years and today I encountered the worst customer service I ever seen which has led me to pull all our family prescriptions and move them elsewhere. The new man behind the counter would not own the fact that staff there didn’t fax my doctor for pain medication refill which led to me being without for the weekend. Instead he told me it was my fault for not following up again to make sure they did their job. Since when do paying customers have to double check the business staff did what you’ve asked? I’m appalled and disgusted. Will definitely not be recommending this place to anyone ever!
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October 2022 by Christine Quehe
Excellent and very knowledgeable.
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April 2022 by Roseann Fraser
This is the best pharmacy ever.Great service very helpful!!
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February 2022 by Leila T
The Pharmacy is wonderful. The pharmacist always greets me by my first name & they even delivery my prescriptions when I need them to!
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September 2021 by Kona Macdonald
Great service. Quick prescription fills. Always answer the phone when you call. I just switched all my RX over. Wish I had done it prior to this.
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October 2020 by Dorothy K.
The regular staff at the Orillia store are top-notch. The problem at this store is the lack of employees and poor choices leaving a few employees left with most of the work. Covid measures seem very slack. The check out lines get long enough people are not 2 meters apart. I've seen the store overcrowded with lines at busy times that are no way within the guidelines. People get confused about where the lines go when they run out of arrows to help keep people apart. At least give an employee a job helping keep some kind of safe flow of traffic especially when it's busy. We do like the convenience of shopping close by and for sales. Right now we are shopping elsewhere for safety.
