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January 2024 by Sylvain Patry
Went in for a 1/2" cordless drill, all priced close to brand new or 3/4 . My comparison was the above and was priced at 179.00 brand new at big box was 219 but included impact driver, 3 batteries, charger and bag.No use wasting time here.
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December 2023 by Laura Holder
We went in to look at wedding bands and Evan was so helpful and friendly. We had a great experience 10/10 would go back
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October 2023 by Topher Budd
I've recently used the Repair Controllers for gaming systems.I got 4 Xbox one controllers repaired.It was far cheaper than going to buy 4 new controllers and they all work great now.I've been dealing with the Hock Shop in Orillia for around 20 years now.Always great customer service and a great selection of different products.Thanks. ?
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August 2023 by Donna W
We always find great deals at Hock Shop Orillia!We've never had any issues with our purchases, but we were told to bring it back in if we did.The staff are excellent- Wayne (the key master) and Andrew are always so helpful! I bought so much today that Wayne even carried it out to the car!
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August 2023 by Alex Rice
Awesome service staff is fantastic and friendly. They fix xbox controllers too. Just had two Elite 2s repaired with one rebuild. We're going to be having our backup xbox controllers done next. Thanks Max you're a lifesaver when it came to rebuilding my limited edition Halo Infinite Elite 2 controller. I thought it was done for! I will tell everyone that tells me they're having issues with their xbox controllers to go to Hock Shop Orillia and ask for Max.
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August 2023 by Steve S
The Hock Shop in Orillia is wonderful! Very clean and organized. Andrew helped us with our purchase and he was so nice, knowledgeable and very helpful. We will definitely be back!
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June 2023 by Miko Media
Saw reviews and thought this was going to be a overpriced Pawn Shop, but definitely had more than fair prices. Thanks again Andrew for providing 11/10 customer service ?
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March 2023 by Christopher me
For educational purposes:Gold stamps;14kp stamp means its 14karat gold *Plumb guaranteed + or - .5% ( usa federal law 1976)GE/GP means its gold plated.HGE means heavy gold plate *but it's still plated.I went in yesterday march 18, with a diamond ring set on 14kp yellow gold.I was told its plated and the diamonds are the only value. I knew that was wrong.I brought it back the next day to ask another employee. He said its 14k but the diamonds are too small to be worth anything.I only went back to verify if this place is scammy and its confirmed!I wonder how many people get ripped off being told they have plated gold when it is in fact pure to the numeric mark?
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December 2022 by ARCHON GAMING
Great store exellent staff went in to get a phone and they where an amazing help with finding me a good phone for a reasonable price!
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December 2022 by Amber
Great memories here buying Ds games as a kid, now I can't smell subways without thinking of this place
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December 2022 by Building Bloxx
By far the worst customer service I've ever seen ignorant and unfriendly staff I don't know who the dummy in the glasses is but he was very unprofessional needs to be taught how to speak to people when you walk through the door there's not greeting or anyone asking how you can be helped and then when you do ask for help the have an attitude I can tell you one thing I will never be doing business here again.
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December 2020 by Darryl Hazenberg
Definitely worth the stop! The staff was great. We bought a few things for a great deal. We will be back every time we are in town!
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December 2020 by JAS
Contacted via facebook with questions regarding a product the owner had listed on his page, asked for more details and photos and he only directed me to the website. The website did not answer the questions I had and so I messaged the owner via facebook once again asking for more information on the product and he would not answer any of the questions. Not a reccomend business as he does not seem to care at all regarding customer inquiries. Seems to me the lack of customer service shows his work ethic.
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December 2020 by TP G.
Buy sell ,trade or pawn your gently used items at this pawn shop.
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December 2020 by Tiffany MacDonald
I would just like to thank the store owner Dave for going above and beyond after my order was accidentally canceled. Not only did he personally call me to apologize, he also held my item until the money got refunded back to my account. Then offered me a discount, and instead of having to pay for shipping, he is personally going to deliver my item to a store close to me so I can pick up there. What could have been a very stressful incident, turned into a great deal and easy purchase for me. Less than a week b4 xmas, this could have gone much different. Especially, because it is a PS4 that I ordered, and they are not available many places. My daughter will be thrilled on Christmas morning, and I am thrilled with the money I saved, and the convenience of picking it up in my city. Thank you Dave! I appreciate all that you have done to ensure my receipt of this gift.
