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February 2024 by Donna Fitzpatrick
Always helpful
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February 2024 by Tara
Always loved this store!!!!
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October 2023 by Kim Stephens
Customer Service Excellence at its best! I have been to this store many times and always have a great experience. Today was different, in the best of ways! I was looking for something specific and Jordyn was very efficient, super friendly and couldn't do enough to help. By the time I tried on the clothes she had already placed my online order and completed the return. I left with more items than planned to as she made wonderful recommendations and assisted me every step of the way. Professional and exceptional customer service. Thank-you Jordyn!!!
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September 2023 by David Charbonneau
The staff went above and beyond to find the right dress for my mom.
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June 2023 by Wendy Sauschlager
My absolute go to store. Beautifully laid out. Store manger Justine is professional, makes customers feel so special.
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April 2023 by Brittainy McGillis
Shout out the awesome lady working this afternoon! You were so positive and helpful! Thank you!
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December 2022 by Mandeep Singh
So I have never been to this location . I ordered some bras online and it was shipped from this store. So I received someone else's order . I called the store and it was such a positive conversation I had with the manager Janice . She got all the information i needed for me to get a refund . Thank you so much . Now just waiting for the refund from head office .
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November 2022 by melissa p
I wanted to take the time to say what amazing customer service they all have here!!
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October 2022 by Mary Cribbie
Went in this location for a certain item and had a wonderful shopping experience. Lovely, helpful staff, both ladies were very helpful.One item was not in stock, they ordered it and it will be shipped right to my home.They made my shopping comfortable and enjoyable. I was able to try the items on in store.I will shop at this location again.Great service.
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June 2022 by Catherine O’Connor
The quality of the fabrics used in their clothing isn’t so great for the price, but their staff are super friendly which is why I give this place four stars instead of two.
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May 2022 by stefano beninati
Came in with my wife and was thoroughly impressed with the attention to detail from the sales team. Great customer service. Highly recommend
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January 2022 by marnie henry
I love Penningtons! It's their bras and jeans that are awesome. I'm big bold and beautiful, and can't get my size up north in other stores. So I stock up. Plus the ladies cater to you and make the shopping easy and fun.
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January 2022 by Heidi Sterling
Best customer service in Orillia. Staff is very helpful.Quality of bathing suits and underwear is exceptional. Thank You
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December 2021 by Christina Romita
I had such an amazing shopping experience at the Pennington’s in Orillia. I walked in right at opening time, and Carmen greeted me with a friendly hello. She kindly asked if there was anything specific that I was looking for. I usually have a lot of shopping and body anxiety after yo-yo-ing with my weight.. I mentioned I had an event this weekend. I kid you not, Carmen made me feel like I was her best friend that I’ve known forever with helping me find the perfect outfit. What I bought wasn’t anything I’d have picked off the rack for myself.. but the outfit made me look good, and feel so good. I instantly knew it was it after trying a handful of other options. Cindy and Melissa gave their sincere opinions as well. It was like a shopping trip out with the girls- even though I entered the store alone. I drove from Barrie, and I’m moving to the Orillia area in a couple weeks. I’ll definitely be returning to update my wardrobe in my new life chapter. If you’re reading this- you ladies are incredible humans. Thank you so much for the experience that meant more than you would have known.
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December 2020 by Terry P. G.
A Canadian women's clothing store offering plus sizes for women plus shoes and women's accessories.