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February 2024 by Jon Woodward
Avoid! Mr. Lube is way faster, better service. And Cheaper! Service with these kids is terrible! Can't even print your receipt!!!? Brutal!
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February 2024 by Mark O'Byrne
My father, my mother and I have all taken our cars here over the last month and are beyond happy with the work done on the vehicles and friendly customer service. Being new to town, this is the type of family run business we had hoped to run in to! We will be bringing our vehicles here for all services in the future. Thanks again!
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February 2024 by Josh Manson
Upon bringing my car in for the last oil change I was suspecting my car maybe was burning or leaking oil. I met the shop manager Tony who was able to quickly tell me exactly what appeared to be the issue, the likely cause and solution. As a Tradesman myself it’s nice knowing knowledgeable people are working on my vehicle. The entire crew at this location is great and I highly recommend bringing your vehicle here. Great experience, thank you for the professionalism.
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February 2024 by 99jpatrick
Enjoyed going there until yesterday. It appears that there are new owners and they’re money hungry. While I was in the waiting area, I got called back into the shop and told my transmission fluid needs to be changed. I was also told my power steering fluid was in need of replacing. My transmission is a sealed unit, so you can’t change it - curious as to how they were going to change it.The young lady in the waiting area with me was told her deferential fluid needs to be changed. The next person after that was told he had to have something done to his vehicle. I’ve been going there for about 10 years and never saw so many upsells in 20 minutes.When I see something like this, it raises a red flag - I’ve seen this before, and I’m not falling for it. I’ll find another oil changer.
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January 2024 by Kat Williams
Always a great experience at Pennzoil in Orillia. No pressure sales like the “other drive-in oil change shops” and I leave with the confidence that everything they said they’ll do was done. Friendly group too and competitive pricing. Why go elsewhere?
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January 2024 by Leah Street
Wow the employees here were so efficient, knowledgeable and made getting the transmission fluid and oil change an easy breezy experience. Thanks so much to Tony and his team!
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January 2024 by Stephen Bernard
Always friendly great service
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December 2023 by Lions Den Off-Road
Been going here for years, great service & great staff. Highly recommended!
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December 2023 by Lalita Bhola
Quick and exceptional service! Very kind and professional staff. 100% recommended.
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December 2023 by Eddie Woodruff
Quick and friendly
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December 2023 by Corey Hooyenga
Had an excellent experience and Marley was very helpful.
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December 2023 by Jaime Vaisanen
Fast and friendly service
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December 2023 by untitledstatic
I don't know about these other comments but iv had nothing but great and informative service from the management tony has been nothing but respectfully professional woukd recommend 10 stars if I could
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December 2023 by J. Alexander Rae
The attendant immediately tried to upsell me to a higher priced package as soon as I drove in. I then said I justed wanted a basic oil change and they took that as a license not to check anything else. They need to be much more thorough and less concerned about rushing the job.
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December 2023 by Jennifer Booth
I was disappointed by my recent visits to Pennzoil Oil Change Centre in Orillia. On my first visit, there was only one service bay open. I was told it would be a half an hour wait time for an oil change. The time estimates provided by the staff are way off. I waited for 25 minutes and wasn't even inside the building. I knew it would be at least another half an hour. I had an appointment at that time, so I left. On my second visit, I had more time and decided to wait, even though, once again, there was only one service bay open. What should have been a quick in and out took over an hour. The waiting room was unpleasant and stank of smoke. When I paid for my oil change, the printer was not working, so I did not receive a proper receipt. I was told that my car would be brought around to the front momentarily. However, I had to wait another 5 minutes for them to move my car. Very poor service.
