Telus/Koodo
Cell Phone StoresHours:
10 Diana Dr Bldg 8 Unit 4, Orillia ON L3V 8K8 Hours
About Telus/Koodo
Telus/Koodo, a telecommunications company, has received mixed reviews from its customers. While some customers have had positive experiences, others have encountered issues with the service and staff. Many customers have praised the knowledgeable and helpful staff, particularly employees like Alex, who have provided excellent customer service. Customers have reported smooth transactions, efficient problem-solving, and a positive, personable attitude from the staff. One customer even mentioned that the entire staff seemed willing to assist people. However, not all experiences have been positive. One customer reported feeling profiled and unwelcome due to their appearance, and was required to show identification before being allowed to enter the store. This customer felt uncomfortable and unlikely to return. Overall, Telus/Koodo seems to offer a mixed bag of customer experiences. While many customers have been satisfied with the service and staff, others have encountered issues that have left them dissatisfied. The company's ability to provide consistent, welcoming, and efficient service appears to be an area that could use improvement.
Most Recent Reviews
February 2026
I had been so frustrated lately with my service. Jazz got me all fixed up in no time. My service is still working and I couldn't be happier! Thanks Jazz!
November 2025
I've been to your Orillia store the past 2 days. Sarah and Jimmy (from the Collinwoodcstore, helping out at the Orillia store) were AMAZING !! They went WAY ABIVE AND BEYOND. They deserve a raise. Stop being so cheap and give them at least minimum wage. We are in a recession and your company makes TONS of money. Shame...
read full commentNovember 2025
Most friendly people and fixed my complex problems. No problem. Very calm and just did what they do, awesome.
More Comments(61)
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