-
January 2024 by Usne Butt
These guys are great. They are honest, skilled, friendly, and very fair. They’re an ultimate local bike shop. Worth supporting!
-
January 2024 by Marcus Ward
Crank and sprocket is absolutely amazing!! On Wednesday morning, I brought in my old bike. It was heavily used by its previous owner, with messed up brakes, broken shifters and many worn out parts. I requested a fix for the brakes and shifters and some more small things.On Friday they called and it was all completed. They even fixed my rear tire for completely FREE because of how worn out it was. This place is amazing and I will come back for anything bike related.
-
November 2023 by Alice Ficko
This is an excellent bike shop to stop and shop if you are a gta person driving North. Even better if you’re a local. I stopped in while driving through, during last summer, and was amazing at the product they have on the shelves. I also just recently made an online order and the process and communication couldn’t have been any easier. Thoroughly recommend. Thank you!
-
October 2023 by Ryan Michels
Best bike shop around. Great staff and service. I’ve bought several bikes from them and they are always fantastic to deal with.
-
October 2023 by Tomas K
Brodi Helped me to buy a specialized epic evo. Absolutely amazing service and these guys are ex racers so they know their stuff. They know the terrain you ride and will tell you what bike suits you and will fix it if it doesn't feel right! best bike shop I've been to hands down
-
September 2023 by Joe
The service I received from these guys are bar none. My only prior experience with them was from an online order during a previous riding season where they were prompt to refund a shipping charge because of an error from Canada Post's end. This past weekend while riding the Rail Trail, my Di2 died and I was left to ride on a single gear. I called in and spoke with Jacob before hand to ensure that they have the right charger for my needs. He ensured they had it and that I could use it for 20 minutes to get charge back onto my battery. Upon arrival I was greeted by Brody who had the charger ready. He grabbed my bike and then placed it behind the counter to charge. Without their help I would not have been able to complete my near 200km ride. I highly recommend them for any of your bike needs and I would not hesitate to stop by again in the future.
-
September 2023 by david gilroy
We were staying at the hammock Harbour and we broke a chain on my daughters mountain bike. We took it into the shop. A young man met us. Kelton took the bike in replace the chain advice just a few other things needed to be done 20 minutes later we picked up the bike. It is like brand new.
-
September 2023 by adrian juric
Andrew was welcoming, friendly and helped me find a mountain bike to rent that was exactly suited to my needs. I fully intend to rent from C & S the next time I visit Orillia and recommend them unreservedly. ?
-
August 2023 by Laura C
This is such a great local bike shop. The staff are SO helpful and friendly and knowledgeable. You should check it out. In-store and online. They have an amazing selection of goods too. It always feels good to shop local, especially when you're greeted by the nicest people.
-
August 2023 by David McDonald
Amazing knowledgeable staff that helped get my wife on the trails. Thanks for all your help!
-
August 2023 by Emily Black
These guys consistently go above and beyond to make sure your experience as a customer is a positive one. I don't even live in Orillia and will gladly make the trip to deal with them over bike-shops in my area.
-
August 2023 by Pauline Cole
Amazing service!!! Bike gears not working well and I didn’t realize how bad until I took it in for service and I needed new chain, sprocket, spidering … the bike is like new!!!Thanks Crank & Sprocket ?
-
July 2023 by Jason Bindseil
What a wonderful business to deal with! I had purchased something from their on-line store and needed to exchange once it arrived. They were a treat to deal with. I am in Kitchener so it will be hard to make an in person visit, but when I need something I feel comfortable buying on-line I will always buy from this company.5 Stars!
-
July 2023 by Richard S
One of the best bike shops I've ever been in,it was a bustle of activity.The bike repair guys sure were busy. The owner was super helpful and patient with my wife in selecting some clothes and a full face helmet. Dont miss the opportunity as they have a large selection of alot of different things there.
-
June 2023 by Jason McDermot
I purchased a little Norco for my 7 yr old daughter and the service was amazing (and the bike is very high quality) Ensured that the brake play and seat height was okay before we left- you don’t get this service at Walmart! Highly recommended
