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December 2023 by Kristina Barybina
Elisabeth deserves 10 stars out of 5: took really good care of me here at Costco, data transfer, protection on the phone installed, patience and very personable customer communications:) plus! I got a gift! Do recommend Elizabeth at Orillia Costco to everyone!
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December 2023 by Paul Marner
I went to Costco in Orillia and had extremely helpful and informative service by Justin. He was helpful in reviewing all the plans and explaining the details and walking me through the process. I switched providers in about 15 minutes. I strongly recommend you visit Justin make sure that you have the best value plans on your phone. Thanks
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December 2023 by Steven Barclay
A day that started off filled with stress ended up being a great day thanks to your employee Tracy. Her professional manner coupled with her compassion was outstanding a total asset to your organization
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November 2023 by Jason Cuison
Elizabeth was super helpful made my experience easy and wonderful. 5 stars she’s explained everything in full detail. Awesome customer service best in the business!
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November 2023 by Rebecca Rodgers
Justin was a phenomenal help with both a solid professional knowledge but a friendly, caring approach and even a sense of humour after a very busy day. We look forward to our follow-up appointment to get the phone switched over. Couldn't recommend his service more highly!!
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November 2023 by Amie Bouley
We had the pleasure of dealing with Justin for our upgrades. He was so knowledgeable and made sure to get us the best deal!
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November 2023 by Darren Long
The staff member who served me was amazing. He was polite, knowledgeable and very helpful. The only complaint I have to make their service better just to make sure they serve the virtual waitlist first I was the first person in line and they served to walk in clients first.
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November 2023 by Lindsay Marie
I recently got a new cell phone and plan here and I am extremely happy with it!Todd was knowledgeable and personable and helped us with all of the details. I rarely write reviews but I just had to write a review since Todd is literally the best and most friendly service I have ever recieved and he went above and beyond my expectations.Definitely recommend!
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September 2023 by Paul Shepherd
Absolutely amazing. Sales rep went way beyond to help me. I always get the best service here. Many thanks to Khole! Not many places have remarkable sales people and service anymore so it was so refreshing and appreciative to have someone go to such length in customer service. Thank you
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September 2023 by A. Ryan Venderbos
Elizabeth was so kind and prompt to help us. We had to make a 2nd trip back to see her because we went and got a used device to start a new fido plan. I will remember them for 13 months and come back to see her once my wife's contract with Bell is over and then I can leave them.
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September 2023 by Jarod Stehle
Todd was extremely helpful and informative, effectively processing me through my change of provider with kind and honest communication.
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September 2023 by Phil Collett
Woman was busy counting cards or something, so I had to use the waiting app. They were ready to help me after a large shopping when I was on my way out of Costco, so I never got the opportunity to speak with anyone there. I won't get another opportunity to go back to Costco for a few months now.
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September 2023 by Lesley-Ann Klinck
Fast, friendly service from Tracy M. She explained my options clearly and there was no pressure. Very happy with my decision to use Wireless for my new phone activation. Highly recommend Tracy!
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August 2023 by Connie Myers
Fast and easy changing phone plans. Elizabeth was great. Loved the fact we didn't have to wait in line. We went shopping and received a text when it was our turn
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August 2023 by Renée Ross
Elizabeth went over and above to help us when my brother lost his phone in the water while on vacation. She is very knowledgeable and patient. Would definitely recommend visiting the wireless kiosk on the Orillia Costco!!
