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November 2023 by Suzanne Prud'Homme
I agree with a lot of the complaints! Very hard to find a sales person and one that is knowledgeable. I was very fortunate to hook up with Tauseef. He was extremely knowledgeable, helpful and resourceful.
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November 2023 by Townley Smoak-Huszar
They sold me an empty box instead of a Fitbit charger and kept my money. Don't shop here.
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November 2023 by Staci
My son went in today(Oct 30), looking for headphones and wanting to know if old electronics could be brought in for disposal. First thing he told me was that none of the headphones he was looking at had prices. There were 3 employees standing nearby, chatting together, and when he approached them, in his words, they scattered like cockroaches. This was about 120pm, and there were very few people in the store. Sadly, this is not the first time this kind of thing has happened. Almost every visit to this store ends the same way—leaving empty handed with employees doing their best to avoid helping.
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November 2023 by Logan
Jonathan is the most helpful employee of all time. Great guy, good service. Give him a raise. Jonathan went above and beyond he should be praised by all.
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November 2023 by T M
Please fix your phone line! I cannot reach any Best Buy's, I've e called several locations. In the area, no answer just says "error". Speaking to someone about my issue will save me a lot of time and gas.
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September 2023 by Suzanne Ladouceur
I made a purchase on Friday to upgrade my phone. The staff was very helpful and friendly. They took the time to explain and answer my questions.
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August 2023 by Jamy Ritchie
I only gave a star because no stars wasn’t an option. I walked into this store and there was zero sales people. I think one ran by avoiding all eye contact. There was 1 cashier at customer service who had zero clue about what the store sold. Then we asked for a sales clerk and no one could find anyone. We were there to makes 3 large purchases and instead walked out with nothing. This is why stores are closing and people have to resort to ordering online. Except if you need something quick that means Amazon is getting all your sales. I won’t be bothering with this store anymore.
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August 2023 by Matt Giles
Service is horrific,Items listed as "in stock" are in fact NOT in stocks. As well as general knowledge of products being sold, is very low.If you have questions about the products you wish to buy from best buy, don't get your hopes up.
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August 2023 by Emerik Coleman
They have lots of options for many things but the price tags are all messed up I went there to buy headphones, I started to leave with a what I thought was a $87 headphones then I checked the price tag and it said it was for a different pair, but the entire row of the headphones were above the price tag.
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July 2023 by Marc Nadeau
Wow. Walked in looking for an iPad, I see 4 blue shirts ignoring me as I stand in front of iPads. I ask them for help, they say they can’t sell iPads, look for a guy in long hair. I go to customer service, nobody there. I go back and wait. Finally a guy shows up, I tell him exactly what I want, he goes to get it, while walking back to the cash I realize he got the complete wrong model. Goes back again. Get to cash, 3 zombies standing there, asking me to hold on as they walk around looking totally confused. Finally one takes it, scans it, tell me the amount, great, that’ll be credit please (less than $1000)…they don’t accept tap over $250!?!!!!! What kind of dinosaur place is this? You sell tech? One says no problem, you can tap multiple times, other zombie pipes in saying that’ll make it too difficult to return. Buffoons. No wonder Amazon will shut these dumps down. Never again.
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May 2023 by Cathy Marley
Jack, Mobile Phone Department was very pleasant and helpful. He answered all my questions about roaming charges and suggested I buy a SIM card for travel purposes.
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February 2023 by mano khan
I come to buy parts to make faster the computer. Yunas help me find the right cpu paste, also give me good tips to use alcohol to clean cpu, and upgrade to ssd. Thank you, 5/5 service and very knowledgeable.
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February 2023 by Stephanie Quesnel
I went to best buy today to view booster seats I had seen online. I asked a random employee walking by me if they had any and They didn't have any in store and he said it's best you shop online. I feel the same way. So I detour I look at leapfrogs,Legos, samsung watches, Samsung phones etc. Not a single employee wanted to ask if I needed help in electronics at all. I waited for any service but nothing. So I left no booster seat no new phone no smart watch
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February 2023 by SpaceBanana3000
People talk about stores raising the regular prices so the can put it on sale at the original price but I was under the impression it was just anecdotal. Over the holidays I’ve actually witnessed bestbuy raise the price of a product I’ve been watching just to put it on sale on Boxing Day for the same price as the original. I believe this is dealing in bad faith and will reserve my funds for a business that doesn’t try tricking their customers. Funny enough the product is still on sale from Boxing Day a month later.
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January 2023 by A B
Everytime I place an order here, my order gets given away and I never receieve an email saying my order was canceled.Half the time I see my order sitting on a shelf and then I have to request that someone goes to the back and check.Trash service.Thank you for wasting my time.Can't wait till Best Buy goes bankrupt.
