Jim Keay Ford is highly praised for its exceptional customer service and smooth car buying experience. Customers consistently highlight the professionalism and dedication of the staff, particularly sales representatives like Ben, Emad, and Chris. They go above and beyond to meet customer needs, whether it’s guiding first-time Ford buyers through vehicle features or ensuring timely delivery of new purchases. Reviewers appreciate the dealership's accommodating atmosphere, where they feel respected and well-informed throughout the buying process. The financing team is also noted for being easy to work with and providing top dollar for trade-ins. Many customers express their satisfaction with their purchases, describing their vehicles as exactly what they wanted. Overall, Jim Keay Ford stands out as a reliable choice for anyone looking to buy a vehicle, with numerous customers indicating they would return for future needs and recommending the dealership to others. The combination of knowledgeable staff, a welcoming environment, and a focus on customer care makes Jim Keay Ford a top destination for car buyers.
Great experience. Emad & Jason made trading in my old car and purchasing a new one easy and stress free. Great experience overall and I will be happy to recommend this dealership to anyone looking to buy a car! :)
October 2024
We were looking for a smaller "truck" to replace our aging vehicle. Our representative at Jim Keay Ford, Hiba, took the time to assess our needs and help us find the vehicle we were seeking. It's early days but so far, so good. We are pleased with the sales service and the vehicle thus far!
October 2024
Had a fantastic experience. Emad and Adrian were very accommodating and excellent at what they did. I would highly recommend going here if you are in the market for a new vehicle and I would definitely ask to deal with both Emad and Adrian. 5 stars. This ford dealership has a customer for life.
