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November 2024 by Lynn Hupe
Excellent and professional service by Denis in Orleans. He knows his stuff and not once did we feel pressured to buy. After purchase service is as incredible, fast, efficient, and no hassle. Kudos to delivery/pick up team. Friendly, courteous and professional. Highly recommend Matelas Lapensee! Thank you!
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November 2024 by Helene Perrier
Quick and efficient response to a request for a small tweak in the bed' set-up. Love the tracking app, it helps to know when the guys are coming!
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October 2024 by Jean Guy Richard
Helpful and friendly staff. Answered all questions. Tried to sell more than asked for but when I said no, they stopped and went on to other things. Nice tracking app to show when delivery truck arrives allowed us to make plans other than waiting around not knowing when they will arrive. Arrived at exact time, very efficient set up.
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October 2024 by Anthony G Le Moine
Delivered on time with a great tracking system
Delivery men excellent, friendly and efficient
Thank you
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October 2024 by John Bouchard
Professional, thorough service
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October 2024 by Tony Paoletti
I have experienced and great service delivery performance from Matelas Lapensee. I would to thank the sales person at the Orleans store who was very informative to consider my sleeping patterns. Thank you again for the fine execution of high level of customer service.
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October 2024 by Karen Spanner-Lauzon
The sales team was very knowledgeable and accommodating. The delivery was well communicated and quick.
Highly recommend
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October 2024 by François-Bernard Côté
Product quality, delivered at the agreed time by efficient and courteous employees.
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October 2024 by Sylvain Coulombe
They delivery guys took care of everything, thanks!
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October 2024 by Chantale Scott
very good service. very satisfied. i recommend Lapensee Mattress to everyone.
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October 2024 by Helene P
This is our 2nd Lapensée mattress purchase and we love the quality, the outstanding service and the fact that their products are made locally. Delivery was exactly as promised, set up was clean and efficient. Thanks again to the team!
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October 2024 by Céline Boivin
Excellent service!
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September 2024 by Gabriel Cloutier
Excellent service, even taking the time to take off their shoes at the entrance! #1 Service and Quality
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September 2024 by Martin Rondeau
Excellent service during purchase and delivery was made according to schedule and the delivery people placed where I asked and were very courteous.
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September 2024 by Lindy & Allan Mertick
Delivery was quick & efficient. The guys were polite, respectful (they removed their shoes to come into the house!) and pleasant.
We purchase experience with the Orleans, Ottawa. Dennis was very professional, informative and a really nice person. Our over
all experience with Lapensee was amazing. Thanks everyone!
