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February 2024 by Alecia Pelletier
I had a great experience purchasing my car with Kyle! He was very patient with me and helped me navigate through the whole process of buying a new car. I would highly recommended :)
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February 2024 by Alison Jones
Just had our Hyundai Palisade detailed (inside and out) at Luxe Auto Lounge. Excellent job! Vehicle looks and smells like new. Thanks for the great service
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February 2024 by weldon newton
I purchased a Audi Q7 from Kyle. Subsequent to my ownership a mechanical issue was experienced and shared with Kyle. His reaction was positive and the issue was corrected.In my experience, used car dealers are not very receptive to addressing post sales issues. Kyle puts emphasis on a client's satisfaction pre and post a vehicle sale. To me, this is a winning policy.
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January 2024 by Amanda Williams
Just purchased our 3rd vehicle from Luxe and have been servicing our cars and trucks coming on 10 years!Customer Care is top notch in both servicing and sales!Thanks again to the whole team at Luxe Auto Lounge
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December 2023 by Don Hopkins
Havd had the detailjng done in the past but hot paint protection and detailing done this time. Great job on both. Had a bit of a problem with a parking lot rub affecting the coating but Kyle and his team managed to get it looking like new again at no cost.
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November 2023 by trevor
Took my brand new vehicle, less than 400kms, to LUXE for XPEL PPF on the partial front. The install guys did a fantastic job and the customer service from the LUXE employees, including the owner, was top notch. That was the first time I had been to LUXE but I imagine I'll be back. The showroom area is very clean and tidy as well. I would highly recommend this place based on my experience.
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October 2023 by Alex Geddes
First time getting an oil change with standard checks for my vehicle. Ralph was excellent in prodigy advice and guidance on parts and recommendation of engine filter as well as preparing an estimate for winter tires and rims. Service was very professional and fair.
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August 2023 by Tim Francoeur
I recently purchased a 2007 Red Pontiac Solstice from Kyle. My overall experience from the minute I arrived and test drove the vehicle was excellent. My interactions with mechanics, detailers and the office team were all great, clearly they enjoy their workplace. Kyle maintained great communication throughout the purchase process. When I picked up my Solstice, Kyle and team exceeded my expectations for sure. My Solstice looked showroom amazing! Thank you for a great experience and I would recommend Luxe Auto lounge to everyone.
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August 2023 by Gary O
I recently had the pleasure of visiting Luxe Auto Lounge for their XPEL paint protection film service, and I couldn't be happier with the results! Kyle and his team provided top-notch service. This was the second SUV that I had the PPF installed on, and as with the first one, the quality of workmanship and attention to detail was outstanding. End result is seamless and virtually invisible to the eye.Kyle is knowledgeable and friendly, taking the time to answer all my questions and address any concerns I had. It's clear that they truly care about their customers and want to ensure they have a positive experience.Luxe Auto Lounge has earned my trust, and I wouldn't hesitate to recommend their services to anyone looking for top-of-the-line paint protection.Thank you Kyle and your team.
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August 2023 by Nick Hannah
Kyle and his team’s service are second to none in the city. Wether you’re looking to get your car serviced or detailed, or purchase a used car, they’ll provide professional honest service every step of of the way. I’ve now bought three cars from Luxe and it’s been 10/10 each time.Thank you to Kyle & team!
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July 2023 by Mary-Ellen Britt
We are first time costumers. Took our 2010 Dodge Caravan in for servicing on June 29th. Van now runs like new! Very pleased with the service. Staff, polite, friendly, answered all questions and were very accommodating. We will soon be looking for a used car and will certainly keep Luxe Auto in mind.
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June 2023 by Tim Sullivan
I badly needed a wheel bearing installed. My dealership couldn't take me for 3 weeks.Friends recommended Luxe Auto to me so I called them. Ralph said they were very busy but to bring the car in to have a look. I did and Ralph said he'd see if a mechanic was available to have a look at the wheel. In 2 minutes Joey, one of Luxe's mechanics was at my car with a portable jack checking each wheel, one at a time. He confirmed there was play in the faulty wheel. The other 3 were fine.Joey wasn't sure when I could get it repaired and then said "let me talk to my boss. If it's OK with the boss, I'll come in early tomorrow morning and install the new wheel bearing"I couldn't believe the service!I went back in and spoke to Ralph and confirmed the installation. Kieran ordered the part. I left my car there. The next morning Luxe called to say my car was repaired and ready to pick up. So to recap, I went from a 3 week wait to having it repaired within 24 hours. With no appointment!Fantastic service, gentlemen!Thank you to Joey, Ralph and Kieran.(I hope I got their names right)You have a new, very happy customer.I'll tell everyone about the great service I received at Luxe Auto.
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May 2023 by Yves Brisson
Always have amazing service here. The owners (Kyle and Kieran) truly care about their customers. They are very trustworthy so if you are looking for a used car with peace of mind, Luxe Auto Lounge is the place to go!
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May 2023 by James Martin
Kyle and the Luxe Team are terrific. Have gotten my car detailed several times and had them put on rails and trailer hitch. Very accommodating and a pleasure to do business with.
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April 2023 by Marie-Eve Saucier
I’ve bought my first car with Kyle and his crew and they were honestly amazing! I couldn’t have asked for a better service. The car was incredibly clean and it was working perfectly fine! When I walked in, I could tell that Kyle was selling quality cars. The garage was very well maintained. The car that I bought was used, but it looked and felt brand new. After sales services were excellent. I’m so glad that I found Auto Luxe Lounge. I 100% recommend this place to everyone.
