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October 2025 by Brenda Forrest
Wonderful staff I always enjoy my shopping experience.They are always very helpful and very kind.😊💯
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October 2025 by Jaspreet Kaur
Pathetic services.
Yesterday I Bought one neck piece and asked the employee, what’s the return policy. She said 30 days with receipt.when I went back today to return it. They said no return policy on jewellery.The piece was not even beautiful .tangling around all the chains.
Such a ridiculous services they have.
Nobody was listening
It was not my fault . Your employee did it,she is responsible, why customer has to bear the costs.
She did not mentioned to me while buying it.
Nothing was written on the receipt that it has final sale. So much misguidance.I have proof.
It’s like robbing customer, if your store is not making enough money.
In policy it says only earrings.Did not mentioned about the chains.
Veryyyyyyyy bad customer services they have.
Even though Amazon , winners , Walmart
Every store accept returns.
I need my money backkkkkkkkkk.
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November 2024 by Samuel Morton
Did not allow my wife to pick up her order without her driver's license. I was there and my ID was not sufficient. She produced the email to pick it up was denied. Absolutely unacceptable.
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June 2024 by Amelie Patenaude
This is my go-to store for myself and my mum, whether in this Orleans Innes/Tenth Line location or online, I loooove Reitmans.
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June 2024 by Nathalie K
Best service received at the 10th line location in Orleans!! Service like the good old days!!! Spring/Summer collection is splendid ✨️! Good quality clothing, the sizes are accurate and very affordable. This place restored my faith in good service and good quality clothing! Needless to say, I scored big time!!!!
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September 2023 by L A
Great selection of clothing and the quality is great as well!They are having many sales right now. I recommend checking it out!The staff was very friendly and helpful. I wish I would have asked this one sale's associate's name as she really helped out my grand daughter when out of nowhere she had a massive nose bleed and she took the time to help her!If you read this...Thank you so much!!
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June 2023 by Monica M
Reitmans is a meh company over the years. Over priced and not great quality clothing as they used to be better. Interacted with a Samantha and she made my choice not to spend another dime at Reitmans. She's being paid to work in customer service, the least she can do is smile? Obviously she hates her job but you're getting money for it so be respectful to customers and have the decency to smile, Samantha. Not helpful at all
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March 2022 by Gladys Wraight
Attentive staff, well-stocked store, very clean and spacious.
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March 2022 by Cathy Cameron
Excellent customer service with a few laughs and extra kudos for the coordinating outfits!?
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March 2022 by Kevin Gordon
I obviously dont shop at reitman's, but my neighbour does and she just showed me 2 pair of pants with the tags still on.She tried to return them and was told to call the 1-800 number.So she calledThen she emailed.Her ask was not for money back but instead a store credit. She ordered sizes 8 sizes too small.She was told (I saw the emails), that based on reitman's policy... they could not be returned.She is, rightfully, telling her entire facebook and neighborhood about this.Talk about a corporate mistake.How tone deaf is reitman's when times are this tough that they would not let a single mother just return 2 pair of jeans. She didnt even want money back. Only to return for a store credit.Shame on you reitman's.
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March 2021 by Bonnie Teet
I’ve shopped here for a number of years and have always enjoyed my experience there. The sales staff are friendly and very helpful. Because of back and leg issues, I have a hard time trying on clothes in their stalls so they let me bring all sorts of clothes home to try them on where I’m more comfortable and can take my time. Now that COVID is disrupting all our lives, I’m not sure if I can do this anymore. Nevertheless, I’ll still shop at my favourite place in Ottawa.
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March 2021 by Leila Haddad
Friendly staff and organized
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March 2021 by Joanne Saumier
Love your store
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March 2020 by Val Case
No spring items in the store yet.
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March 2020 by Conrad Starchuk
My wife had an interesting encounter at this Reitman's. She came in to do a price adjustment today March 14th around 6:30pm and she was aggressively challenged by the clerk saying that "I know that you didn't pay full price for this". My wife told her to look at the receipt to prove it. The clerk then proceeded to say that the policy is 10 days to do a price adjustment but my wife pointed out that the back of the receipt says 14 days. She then proceeded to challenge my wife saying that it has been on sale for a while and why did she wait so long. This clerk challenged everything that my wife said. This sales person is extremely unprofessional and my wife will think twice of going back.
