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December 2023 by Gerhardt Blume
Very helpful staff. They have a great selection of raw dogfood, including rabbit and kangaroo.If you’re looking for rain or cold weather clothing for your dog, they have an excellent selection of high quality gear!
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December 2023 by SuryaKumari Upadhyayula
Very big store.
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October 2023 by Mitchell Goldenberg
This review is, directed to head office not the store.I will need to,shop elsewhere you're prices.Keep going up but.My income Stays,the same Canadian Tire is cheaper,for the same food.
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October 2023 by Mike D
Our cats are big Ziwi Peaks fans, and this Innes location is always great in getting in as many varieties of this difficult to find cat food. It’s one of the highest quality foods out there, and we appreciate them for trying to keep it in stock as best as possible. They have the wet and dry food for cats and dogs. Great location!
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October 2023 by jackie simard
The people that work here are amazing! Not only helpful when needed, they have been so patient with me and my 10 month shepherd who's being training for reactivity. Only place I've gone where I haven't felt judged for my training equipment and/or breeds traits and needs. You have not one loyal customer right here!
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October 2023 by Matthew Bourque
This store is amazing, the staff are very friendly and can answer any questions you may have. They have practically anything you require for your pets.
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September 2023 by Ingrid S
We had a bad experience with a dog bed (the anti slip bottom melted in the dryer) and another location of Ren’s Pets (Strandherd Rd). At the Innes location I was helped by Lee, when they saw the damage on the bed they were incredibly fast and texted the manager and received a reply quickly. I was able to exchange the bed and was not made to feel like we had damaged the bed and was trying to scam the system. Lee was fast, professional and friendly.
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August 2023 by Kyle K
Very nice and helpful staff.
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June 2023 by Delta Summers
Went in to Pet store looking for something for tear stains, for my dog.They no longer carry it. They suggested I tried Ren's. So glad they did. While there they had some samples of VetDiet products. I have tried the Dental Care one.AWESOME white teeth my dog now has.
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June 2023 by Stephanie Kadubiec
The employees are great here!
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May 2023 by Mark Tchadej
I love the selection of everything pet related. The points system automatically helps you save a bit of money as a returning customer. The staff is friendly and very helpful. My dog loves going here.
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April 2023 by Admiral Underpants
Standard selection of pet supplies. Very disappointed with the level of customer service provided, with workers passing by as I continuously looked up and down the aisle and never asked if I needed assistance, roughly 4 of them stood around the cash registers chatting. I received a friendly hello when I walked in and the cashier was nice as I checked out.
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April 2023 by Ashley Good
Very attentive staff. Made friendly contact quickly, made good suggestions for a product I was looking for, and asked about my other pets at home.
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March 2023 by Michael Leduc
I visit Ren's once a week. The staff is always incredible here.
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February 2023 by Elle O
I wish your employees were a little more helpful.
