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February 2024 by Sabrina Myre-Côté
Been going to Wheelsport since i was a kid with my Dad and we've never been disappointed. My boyfriend purchased his first Yamaha 250 and we had exceptionnal service. Jim was very detailed and personal with him. He cares for his clients happiness and not just the sale itself. Def recommend this place , we will be spending more there:)
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February 2024 by Brad Burke
Ben in service got me in right away and did my safety on the spot to save me a trip back to the dealer ! Awesome service !
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February 2024 by Ruben Hamilton
Purchased a bike from Jim at Wheelsport. Jim was extremely helpful and knowledgeable. Took the time to answer questions, and helped get the bike loaded up. Thank you for the amazing customer service. Worth the drive! Will absolutely be back.
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January 2024 by Chris Grenier
Never buy or get anything at fixed Fred Kolman wheelsports orleans. I brought my atv to get fixed due to a start and stop issue. I informed the garage that it was the magneto and flywheel that was the issue. They then suggested to do a diagnostic on the bike which I agreed to. They later came.back saying it was not the magneto or flywheel 100% as they tested it that it was piston and rods. They asked if I would agree to use 1 hour labour's to fix it, I agreed as I was expecting it to be the magneto which was a more expensive fix. Once the rods and pistons were adjusted the same issue was happening. They wanted another hour to test. Turns out they name a mistake a it was the magneto and flywheel which I originally asked to fix. Had them fix that issue. After that they charged me half an hour labor to look at the carburetor which was never adjusted because the fuel air isn't adjusted they also told me that they drained my brand new 2 day old battery dead that they had to recharge it and had to drain my week old oil to fix the issue and charged me for an oil change. When I got the phone call that it runs I was happy to go pick it up with a almost 900$ bill. As I arrive there the mechanic says the bike only starts by pulling the cord. So I ask them to take another 30 min to diagnose if it's the starter or the solenoid. He later tells me it's the starter. So as I'm loading up the vehicle, the mechanic is telling me that the carb was never adjusted because they never told him to look at it. When I bring the bike home I then order a starter and install it. Same issue, only starts by cord. So I order a solenoid. Same issue, only starts by cord. I return both parts and order new ones thinking they're defective. Install them both. Same issue, only starts with cord. I later have a mechanic friend test the wiring because I'm stumped. He said all the wiring is good., solenoid is good and the starter which was diagnosed is good. So he has the idea of disconnecting the starter from the flywheel and magneto casing which was worked on by the garage. And to our surprise the starter turns like it should. He then tells me that something in the flywheel casing is either installed wrong or is jammed which should have been checked by the mechanic when parts were Installed.A day after I call the garage to explain the situation and they said it has nothing to do with them, that it's an older bike so it parts break, seize or jam while working on it its not their responsibility. I ask him about the starter and he said they put power to it and it didn't move while it was installed. So I asked if they tested it uninstalled and they say no. They later tell me that too many hands have been touching the bike that if I want to get it fixed I'd have to bring it to them for another diagnostic and keep it there to get fixed. I explained how the bike started by ignition with no issues before bringing it to them and I had proof that I brought it and started it by ignition. His response is it's an old bike and he can't trust that it started by ignition when brought and had no proof that it stopped working while with them. They want me to leave it with them for further investigation and hours to fix it. I've heard many people after me coming out with my story that it has happened to then also. They brake pieces in order to jack up the bill.Update: BBB has been trying to contact then to resolve the issue and they are avoiding a solution. Some customer service they have eh
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January 2024 by Joël Houle
Ben was great at helping us select a snowblower as well as preparing and delivering the unit very quickly! Would highly recommend their service.
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January 2024 by Karlene & Joey
My parents just picked up their ATV today, after going in to select one a few days ago. The service at this dealership is outstanding. The owner, Jim, and all staff, like Curtis, were extremely helpful, humble and made the buying process very easy and actually enjoyable. We will definitely be coming back and recommending our friends and family this dealer. This is what we’d consider a “no pressure” dealer, with good deals and real people invested in helping you make the right choice. Thanks Jim & team. See you soon!
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December 2023 by Blandon
I did not find the parts I was looking for for my motorcycle in this place, but the attention I received was good, I will return without hesitation, I felt well received
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December 2023 by Kevin Tyler
Just took delivery of my Ariens Professional 28 snowblower. Jim was on time, courteous and super knowledgeable! Definitely recommend
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December 2023 by Kyle Bichard
Purchased a 2024 Husqvarna E-E2 for my son on Dec 23, Jim and the team vouched they would be open for me to pick the bike up. My wife and I made the 5 hour drive from the Greater Toronto Area and were greeted by excellent staff eagerly awaiting our arrival. Before we knew it, they had us loaded up and on our way home to make every kids Christmas dream come true. Thank you Wheelsport!
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November 2023 by Ryan A
Bad dealer. The owner swore at me when I tried to get my deposit back. They also initially refused to provide the refund to my credit card. This was inexcusable behaviour, and the owner should have apologized for losing his cool. Buy elsewhere.
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November 2023 by Luc St-Cyr
Bought a new Ariens snowblower at Wheelsport. I had heard very good things about them and I was not disappointed. François was the salesman I dealt with and he answered all my questions. I also had the opportunity to speak with Jim the owner who was very helpful also. The service that I received was professional and courteous. I recommend Wheelsport for your next purchase!!
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October 2023 by Jamie H
For a first-time buyer of an ATV, Francois and Amanda made the entire process seamless and easy. No gimmics and straight to the point! Thank you again, I'm sure I will be back in the future for an upgrade...
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October 2023 by Émile VDM
Buying my KTM 790 was an amazing experience 10/10 service however, i went for my first service recently and when i got the bike back it was flithy... The bike was definitely left out in the rain which i would absolutely never ever do... Hence the 3 stars. A bit negligent on their end. ******Not even 24 hours later i get a call from the Service Manager Dan with apologies on Wheelsport's behalf, we both reached an understanding of the situation and this will not happen again. Thanks Wheelsport! This is truly what great service is nowadays.
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October 2023 by Therodir
Popped in to see if they could remove a stripped screw on my brake caliper. They were extremely friendly, polite and professional the entire time. I didn't have to make an appointment and they did it right then on the spot. Thankfully it took them only a couple minutes to get the screw out easily enough for me. On top of that, they didn't even charge me for the labor.
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October 2023 by fran6tnt
Very happy with my experience. Purchased a bike from Jim and the exchange was all positive. No pressure tactics and he answered all my questions. Highly recommend this place.
