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December 2023 by Tj Shkordoff
Excellent store friendly staff.
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December 2023 by Ghazal TA7
Very professional and friendly staffs. Harman is one of the best and kindest salesperson and i had a great experience at this location.
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December 2023 by Shola Arogundade
I went to the store today and was looking for some shoe cleaner. I was helped by Sam, she was very helpful and even showed me a demonstration on how to use each product on the shoes I was wearing. 10/10 customer service!
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September 2023 by Joy Serrano
I have been trying to meet the brief of a very particular bride in terms of shoes for my suit. Although I did not end up buying from Brown's, Samantha Lee delivered EXCEPTIONAL customer service in assisting me. Both encounters at Browns, she was not only patient with me throughout the process of shopping; Samantha was well versed in assisting me with finding particular styles that match my suit and met the bride's expectations. I'm glad the hunt is over- thank you again Samantha for your help!
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May 2023 by Josh Sherlock
Great selection and service for higher end shoes
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January 2023 by Marie Tuttle
The gentleman customer service representative was most helpful, was patient and kind and made sure I was well taken care of thank you so much will buy at Browns again for sure and recommend to others to go there as well.
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January 2023 by Rojan Javid
This Browns store is one of my favourites to shop from. The staff are always very helpful and friendly and greet you with a smile as soon as you walk in :) Heather has helped me during different encounters and she is so pleasant to work with! She is very knowledgeable about the products they carry and makes great suggestions based on your needs. Even if they don't have an item or size in stock at the store, they always make it super easy and order the product for you to get shipped wherever you want.
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December 2022 by Josée Nadeau
Natasha’s customer service was absolutely fantastic. She went out of her way to help me find what I needed, so appreciated!
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December 2022 by Heather P
Poor customer service... 4 people working, all chatting with each other. Was looking to purchase shoes but left due to lack of acknowledgement and assistance.
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December 2022 by Steve Galloway
Very knowledgeable and helpful staff. Great selection and service!
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October 2022 by Joanne Norrie
Natasha was excellent! She was very knowledgeable and took her time with us in finding the perfect shoes to go with our outfits. It was very busy and she was very attentive to many customers at the same time. Always with a smile. I will definitely shop at the store again!Thank you again Natasha, you are awesome!
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July 2022 by Leopold Rasic
I was at the store last week and was assisted by Sayed Omar. Great customer service, he was very pleased to deal with and patient while I was trying different shoes. He knew his product and helped me pick the right shoes for me. I was extremely satisfies with his five star service.
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June 2022 by Sarah Ricard
My boyfriend and I purchased a few pairs of shoes tonight and had a very pleasant experience. Anderson was very helpful and super friendly. Great customer service. Will most definitely be back.
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May 2022 by Dani Takla
Great selection and prices for men's dress shoes. I've been many times for and with my husband. We're never disappointed and the staff are on point!
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February 2022 by Harbir Binning
I went in the store to return a pair of boots that I bought for my kid. Unfortunately when I went they had 4 people on the floor while one person behind the counter I.e. cash register. Seemed like they only had one register which to me seemed bit odd, unless they picked all other due to covid restrictions but all 4 staff member were standing very close behind the cash register counter. The staff behind the register was helpful. They do not carry all the brands at this location. Online orders can be returned here.