Canadian Tire is a reliable and well-organized store that offers a wide range of products for various needs, from household items to car supplies. The store is clean, well-maintained, and has plenty of parking, making shopping convenient. Staff members are generally friendly and willing to help, with some employees going out of their way to assist customers, such as helping with car repairs or explaining warranty options. Customers appreciate the helpfulness of employees like Leslie, who assist in fixing issues like clogged air filters, and others who provide good service for vehicle needs. However, there are some concerns about customer service, notably from the management, who have been criticized for rude behavior and poor communication. An issue with purchasing a car battery online, which did not fit the vehicle despite being advertised as compatible, highlighted the store's policy on refunds and exchanges. The customer was disappointed with how the situation was handled and felt ignored by the manager. Despite these negatives, many customers find Canadian Tire useful for quick and easy shopping, with some noting the reasonable prices and the availability of even small items like nuts for a few cents. Overall, Canadian Tire is seen as a place that has a lot to offer, but experiences can vary depending on staff interactions.
Got skates sharpened here. And staff is great. Very pet friendly.
January 2026
Of the Canadian Tire locations around Durham I shop at occasionally this one seems the best run. I went in today for a quick purchase and I was able to find an employee to directly me quickly to where the product was and he was able to answer a product comparison question.
January 2026
The store is well set up Unfortunately, it is always difficult to find an employee for assistance
