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March 2024 by Darcy Poirier
Great staff, storage are mint condition.
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December 2023 by Kevin Sandhu
I unfortunately wasn’t able to use their units this year because they were all occupied. Probably because of their service/advice and pricing. No surprise. But I’m leaving a 5 star review because they have been in this business for years and they even told me what I could to get another unit at a competitor. They mentioned what to look out for and I eventually went to a competitor that they recommended who was 2nd best to them. Thank you Kim at from desk for the recommendation and look to come back and do business when you have availability.
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November 2023 by Steve
Very clean and well maintained.
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June 2023 by S Di
(Translated by Google) Beautiful(Original)Bellissima
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January 2023 by Amber Diane
Just a terrible business. Lockdown over holidays, no notice, no one can access their things. Poorly run business, avoid these storage units. Lady sits outside smoking drinking coffee refuses to help.
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July 2022 by Tammy Yarema
Great friendly service
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July 2022 by Private User
Rented an inside 10x15 storage unit and it's been nothing but hell. There is no security gate during business hours, anyone can enter the property which someone did and broke into our locker and many others. They took half of our stuff. There are no security cameras and the company didn't do anything to help us with this process - it was pretty much at your own risk. The response from the main desk when the issue was brought up was "sorry". On our next visit to the locker, we discovered Rat p*** everywhere. They DO NOT MAINTAIN their units. Not sure why they have personnel working there when they DO NOTHING to ensure safety and quality of the units. I WILL NEVER RECOMMEND.
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July 2022 by Private User
Rented an inside 10x15 storage unit and it's been nothing but hell. There is no security gate during business hours, anyone can enter the property which someone did and broke into our locker and many others. They took half of our stuff. There are no security cameras and the company didn't do anything to help us with this process - it was pretty much at your own risk. The response from the main desk when the issue was brought up was "sorry". On our next visit to the locker, we discovered Rat poop everywhere. They DO NOT MAINTAIN their units. Not sure why they have personnel working there when they DO NOTHING to ensure safety and quality of the units. I WILL NEVER RECOMMEND.
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May 2022 by Stephanie Belle
E-transfer or authorized payment never mentioned, when you are moving and a lot on your mind it’s easy to forget to pay on time. Paid a fee for that, you also pay for the remaining days of the month that are left before the 1st of the next month. Other places do not charge you for that. All to say the fees to rent might be lower than other places but they probably make their money in those little ways Try beech storage if your in the whitby area instead. Better ratings and 24 access with security. I was told here that they have thefts.
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April 2022 by Jennifer Harris
-very competitive pricingWe are repeat customers and have tented both short term and long term-multiple unit sizes-gated-break-ins occur if YOU don't do due diligence-If you put the right lock, should have no issues-friendly staff-mice control at exterior doors
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March 2022 by Grace T
DO NOT STORE YOUR STUFF HERE!!!!! they have break ins. Just had 5k worth of stuff stolen tonight. No security and no cameras either
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March 2022 by Christine Harvey
Friendly staff
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March 2022 by Angela Bagatto
Rented an inside 10x10 storage unit (all that was available) for 3 months to store stuff from our house while selling and moving. There is no security gate during business hours, anyone can enter the property and the doors to the buildings where the interior units are housed are not locked. During 3 occasions when we were trying to load stuff into the unit, the light was non-functional making it impossible to put items in the unit. The response from the main desk when the issue was brought up was "sorry". They did not have portable lighting available to address the issue nor did they provide any compensation for the fact that the unit was unusable during that period. A week before vacating, our unit was broken into. The response from the company was an apology and an offer of $5 off the purchase of a new lock from them. Would never use this place again.
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March 2022 by Crystal Whitter
I have all of my sons Christmas presents stored in my unit. I usually pick up on Christmas Eve to bring home. I’ve had the unit 7 years and do this every year. Checked your holiday hours and you’re closed !!!How do I get all my sons presents out my unit tomorrow, Christmas Eve? Help!!!!!!!!
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September 2021 by Grace Tyson
DO NOT STORE YOUR STUFF HERE!!!!! they have break ins. Just had 5k worth of stuff stolen tonight. No security and no cameras either
