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December 2023 by Kavisan A
This store doesn't even deserve 1 star. We went to the store at Oshawa Center to buy new shoes, and the manager forced us to leave even though we asked him to stay there a few minutes to choose a second pair of shoes. The manager was just very rude. He kept on telling to leave while we were picking. We found our first pair, but he didn't even give us time to pick a second pair. Compared to the other stores I've been at, they had the worst customer service in the city.
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December 2023 by Levz Vargh
Staff are absolutely not interested to assist. Plus they make it super complex at the till point when there is an offer.
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September 2023 by Viking Fury
Impressed overall, good selection, helpful staff and more reasonable prices than some of the other big names COUGH Foot Locker COUGH
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July 2023 by Kelly Bray
This store has a good selection of shoes.Good prices
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June 2023 by Paula Solomon
I bought online, and I needed a smaller size. I returned them to the store, and they reordered for me because they weren't available in store. Matthew was helpful and thorough. My new shoes arrived 2 days later!
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February 2023 by Kallie Lees
Went into famous footwear at the Oshawa centre and purchased a pair of Nike shoes. The shoes look like they have been worn before and are slightly dirty so I asked the nice girl Anna at cash if I could have a discount on them. She headed to the back to get a guy named Travis, he was very rude. I told him about the shoes looking as they had been worn before and interrupted me saying “they have been worn around the store” so I replied I can see dirt not just on the soles but on the white part of the shoes. Then he looks up in his computer to tell me there are 26 other pairs in my size he could order for me. I told him that I just wanted to take the shoes today and just wanted to see if I could get a discount since they are dirty. He said he couldn’t do a discount but he would clean them for me LOL how hard is it to give a simple 10% discount when the shoes r no longer brand new?! They r dirty!!! So I paid full price for dirty shoes, thanks again Travis from the Oshawa Centre Famous Footwear. Hopefully you will train your staff to be more polite rather than interrupting and providing sarcastic and rude solutions.
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February 2023 by Faizal Garasia
I was greeted with a smile by the staffs and they were helpful when i needed assistance. There are good layout and selection of shoes. Good quality and worth your money.
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January 2023 by Angela Clarke
Great staff super helpful and good value for your money.
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August 2022 by Rod Mucio
Manager very helpful and nice. And staff very friendly. Bought kids shoes, good variety. Great prices!
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June 2022 by Geoffrey Birt
Good layout and selection of shoes. The staff were very friendly and helpful, was even greeted when I entered the store. Prices are very good and usually some deals going on. Definitely stop in here to have a look before you hit Sport Chek or Footlocker.
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June 2022 by Elizabeth Lambert
Got sort of what we needed. However the guy that cashed us out was practically dead with personally. Almost like a robot and then randomly started yelling at another worker and joking with him as he was mid cashing us out. Very strange.
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June 2022 by Mrudula Nair
My go to place for footware. Wide variety of children's shoes too. Reasonable prices, good sales.
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May 2022 by Remi Pleasance
In store 10 minutes, not a single staff member offered assistance. Manager glued behind counter did nothing either. Happy enough to say bye when we left. Lousy experience. Failure of basic customer service principles.
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May 2022 by steven wesley
Nice staff helped me with what I wanted and check out was quick
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December 2021 by Craig Baldwin
If you're willing to take your time, they will fit you appropriately. A nice young gentleman courteously helped me on a busy day. He found my style, an insole and the right fit.
