-
November 2023 by karan mahajan
Pathetic customer service. Their sales associate Jeida was extremely rude and racist…. Unfortunately the only shoes that my daughter wants was there. Would never ever suggest this location. Or specifically this person. Beware!!
-
September 2023 by Kevin Comrie
Stephanie helped me find the perfect birthday present for my girlfriend. Even when I mistakenly bought the wrong size at first, Stephanie’s smiling face remembered me, and quickly found me the proper size with no issues.What a great shopping experience!
-
August 2023 by b
Ordered white Levi shoes in person at the store as the store didn't have any. Received the order a few days later with one shoe dirty and mis coloured and clearly a display shoe and trying to see if I would notice picked out by Dylan. Returned instoee for the same shoes without receiving any discount . Now I just noticed the new shoes have scuff marks on them . Not wasting more of my time returning them once again. The staff was nice but no excuse for the people shipping to send me a used shoe.
-
August 2023 by b c
Ordered white Levi shoes in person at the store as the store didn't have any. Received the order a few days later with one shoe dirty and mis coloured and clearly a display shoe and trying to see if I would notice picked out by Dylan. Returned instoee for the same shoes without receiving any discount . Now I just noticed the new shoes have scuff marks on them . Not wasting more of my time returning them once again. The staff was nice but no excuse for the people shipping to send me a used shoe.
-
August 2023 by Samantha MacKeigan
The staff is incredibly sweet and helpful! They’re so wonderful and always remember me when I come in the store. Such an incredible location!!
-
August 2023 by T
Came in looking for a pair of size 10 shoes. Was told by a service attendant that they don't carry stock in size 10 for women I was told to shop online. Seems kind of discriminatory to me
-
July 2023 by Kendra Grant
I was shopping on the weekend for my boyfriend and Jaida was the best help ever! We came into the store 10 minutes before close and she handled everything so well and is a fantastic seller for journeys!
-
December 2022 by May May
Myself and brother came in for his shoes, Ty, one of the sales associate was super helpful. Super patient and she just know what she’s doing!Super friendly and yes we will be back. Thank you!Loved your services!
-
October 2022 by Marina Gosse
I was at the Oshawa Center store looking for toddler shoes. Amani, the store manager, made my shopping experience so much better. She phoned my next store on my list for me and they didn’t have the shoes I was looking for. Journeys had a different pair of shoes but not the size I needed. Amani ordered a pair in the right size to be delivered to our house. She went out of her way to make this sale. Thanks Amani you made a long day of shopping soooo much better!
-
July 2022 by lexxie myles
Super nice staff. Quick return and refund.
-
June 2022 by Riyaz Sheikh
We had a very pleasurable experience with Jayden and Kendell when looking for shoes for the family. They were very welcoming, patient and made sure to tend to our needs, which is refreshing to see. Customer experience at its best!
-
April 2022 by Jenny
Myself and brother came in for his shoes, Ty, one of the sales associate was super helpful. Super patient and she just know what she’s doing!Super friendly and yes we will be back. Thank you!Loved your services!
-
March 2022 by Chase Allen
Ty was super helpful in getting me exactly what I needed, very charismatic and enjoyed chatting with her 10/10. If you see this hmu chase_j_a insta
-
March 2022 by Marva Trim
The entire employee crew was amazing here! Liam was awesome, he helped out my mom and I with an order for some shoes for her and he was so personable and kind. I'd recommend going to the OC journeys just because of the employees!
-
February 2022 by Jennifer Assis
Had such a wonderful experience at Journeys today. Jade was amazing!!! She was so friendly and attentive. Answered all our questions and was super helpful. After walking through several shoe stores, Jade certainly won us over with her customer service. She offered suggestions that helped us pick the perfect shoes.The customer service here is exceptional and refreshing. We will definitely return soon for more items.