Koodo Shop provides excellent customer service, with staff described as amazing, super friendly, helpful, fun to talk to, pleasant, genuine, understanding, patient, and knowledgeable. Employees take the time to explain everything with good detail, ensuring customers leave with a full understanding of their deal. They help find the best plan for the money, provide all the needed info, and break down options for easy comparison without pressure or a fake sales pitch. The team works together to solve problems and provide a painless experience, making customers feel good about their new setup. Customers report being very happy with the service and the significant savings on cell phone and home internet plans, noting the great offers available. The service is consistently praised, making the overall experience exceptional.
Haris was amazing helping my partner and I get his phone bundled to my line, and getting us internet and it saved us a ton of money the way he was able to do things, plus he was super friendly the whole time, and so was his coworker Shelby. Thanks so much guys!
September 2025
Jake was very educated in helping me with my phone and didn’t rush me.
September 2025
Jack was exceptional. He was knowledgeable and friendly and he helped me pick the right plan for my needs. Thank you!! 😊
