Koodo Shop provides excellent customer service, with staff described as amazing, super friendly, helpful, fun to talk to, pleasant, genuine, understanding, patient, and knowledgeable. Employees take the time to explain everything with good detail, ensuring customers leave with a full understanding of their deal. They help find the best plan for the money, provide all the needed info, and break down options for easy comparison without pressure or a fake sales pitch. The team works together to solve problems and provide a painless experience, making customers feel good about their new setup. Customers report being very happy with the service and the significant savings on cell phone and home internet plans, noting the great offers available. The service is consistently praised, making the overall experience exceptional.
Landon and Evan made getting my senior mum set up with a really good deal and explained everything in a way that made sense for her. Great care, excellent price, and genuinely nice banter the whole way through. Nothing felt pressure and we got her the exact plan she needed.
July 2026
Landon did a fabulous job, very professional, courteous and definitely did exactly what was needed.
July 2026
Great service .manager was very helpful and professional
