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December 2023 by freddy franky micky
Great selection of anything to do with my cat's wonderful clean place and thank you so much Amie for your help. You were wonderful.
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December 2023 by Shawna Elvin
Sometimes you can get great deals on great stuff. I find the prices a little high but they offer quality products. It's the only place I can get toys tough enough for my border collie and blue heeler.
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December 2023 by Jacquie
Review for the Grooming Salon:The service at this grooming salon can and should be improved. My puppy's groomer really needed to be more aware of what it takes to handle a puppy especially when it's the puppy's first visit to the groomer. Please be kind and patient. I'm going to give this salon another chance to make things right on our next visit.Please do not drag a puppy on its leash when it is sitting down and refusing to walk on the leash. Keep in mind the puppy is in training and adverse reactions are expected but should be handled with care and patience. Rough handling a puppy and dragging him when he refused to walk made my job as his handler more difficult because a bad experience just got created on his leash and now he is associating that leash pulling with punishment. It's now something that I need to work through to get him back to trusting that it's ok to be on a leash. I would also appreciate it if the grooming that I asked for gets done and if not, that you advise me of the reasons for your decision. I had some issues because one of the areas that I asked to be trimmed was not even worked on. It would help to have better communication between the groomer and client. My puppy looked good. Smelled great. But please fix these issues and be kind and patient with the animals that owners entrust into your care. Thank you.
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December 2023 by Journi Bunni
I’ve had to stop in a lot recently because my dog had surgery and needed to switch to a new diet so I needed some supplies. The staff were right there when I needed them and stopped what they were doing to help. Everyone gave great recommendations so my dog is recovering nicely and is obsessed with the new food.
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November 2023 by Patricia Mae
Crystal provided great customer service!! She was quick to help me find what I was looking for. She was also very knowledgeable and answered my questions above and beyond. Super happy! :) Thanks, Crystal!
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November 2023 by Chris Briand
I have never really had an issue with PetSmart. In recent years the terrarium section has really fallen off. Which I understand just unfortunate, everything else from dogs, cats to miscellaneous pet items have great sections.
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October 2023 by Victoria Dykes
Amazing grooming salon! My Shiloh Shepherd Aspen is 110 pounds of pure fluff and anxiety and the staff at this location are always extremely patient and do such a great job with her. I can’t imagine she’s an easy client since she hates being brushed, but she’s also extremely powerful due to her size. We’ve been coming here since she was a puppy and have never had a bad experience. We really appreciate all you guys do!
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September 2023 by JM
Excellent , friendly service with a smile. The manager was very helpful with an incite into why my cat food is hard to find everywhere.Highly recommend this store.
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August 2023 by Clasix015
Horrible. I asked them to cut her hair short because it's so humid outside, and they literally shaved off all her fur to where she looked naked. Her beautiful curls and colours of light brown gray and white are all gone. They also had the audacity to try to charge me a $24 late fee, although I called and said she I would be late picking her up, and a guy said it would be okay. Hell no, I didn't pay that, the manger had to cancel that charge. Ridiculous! I will never let anyone there touch my dog again! If I could give Zero stars, I would. Horrible job Nadine!Petsmart Oshawa N:891 Taunton Rd E, Oshawa, ON L1H 7K5I posted a before and after pic.
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July 2023 by Akbar Pyarali
Thank you so much Meaghan! It was Kai’s first ever grooming appointment and I was extremely nervous! Meaghan did an exceptional job.
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July 2023 by Aaron Chan
Bought a bunch of items. A little pricey on some items, while others were very competitive.Good customer service. Has lots of variety.I was able to refund opened dog food that my dog didn’t want to eat. Awesome return policy.
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July 2023 by Jess Cassel
The in store dog trainer is horrible and rude! I asked for info on an item. I mentioned my husband has cancer and is really sick from chemo and she decided that was a good time to tell me how I was using the wrong leash and tried to up sell me on everything! There’s a time and place for that. Read the room! Not coming back!
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June 2023 by Chris Meader
Just wanted to say thanks to Laura and Heather for doing such a good job of looking after Foster. I take a Multipoo in the car with me to PetSmart and by the time I get there I have a big chicken instead! Foster isn't exactly the most calm of dogs when it comes to being groomed but he came home looking and smelling fab!Thanks girls for looking after my little buddy!
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June 2023 by Christine White
Wow!! My appointment was at 8:15 am Saturday! It was pouring rain, I arrived at 8am , no one came to the store until 8;23!!The lights were off in the store except for a few nightlights!! I called and called and called no one answered!! I left and called again once I arrived home, the person that answered claims that she was there since 7am grooming another dog! (I was supposed to be the first client for the day)???She told me that there is a buzzer to ring but most clients don’t see it, I was unaware of a buzzer and I asked why was I not told about the buzzer , her response was it is clearly marked!! What? But most clients don’t see it!! I also mentioned the lights were also off and she argued with me that all the lights have been in the store since 7amI got weary of her defending their/her actions and lack of empathy I told her that I am very disappointed, her response was, me too I am losing out on a groom!! Are you kidding me?? What a circus!Terrible service!
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June 2023 by Nitaawe NishKwe
My boyfriend and I bought a few comet goldfish for our turtle tank and we got bladder snails. One of them died relatively quickly, we're thinking the eggs came on him/her somehow.. idk. But thankfully we've been able to teach Marty to eat the snails. Hopefully he can keep the population under check because it's gonna be explosive. ?