TELUS
Cell Phone Stores,
Internet Service ProvidersHours:
419 King St W UNIT 4119, Oshawa ON L1J 2K4 Hours
About TELUS
This TELUS store provides customer service that is frequently described as going above and beyond. Staff members are consistently noted for being helpful, patient, knowledgeable, and friendly. Reviews highlight representatives who are fantastic problem solvers, offering professional and effective service. They listen to customers, act with clarity, and take action until results are achieved, even spending hours to resolve complex billing and account issues. Customers report smooth and easy experiences when upgrading phones or signing up for new plans. The service is also recognized for understanding the specific needs of seniors. This level of dedicated support has saved accounts and turned very stressful situations around, creating extremely pleased customers who plan to keep coming back. Many reviews emphasize that this kind of calm, professional, and persistent customer service is extremely rare and commendable.
Most Recent Reviews
September 2025
We were helped by Jaden H. Jaden went above and beyond for us. His customer service skills and knowledge was amazing. Every store should have a representative like him. We will keep coming back because of the service we experinced today.
June 2025
Jaden H. was extremely helpful when I was dealing with a customer service issue involved in closing an account.
May 2025
My mom, my sister and I were helped by Jaden H last night, he was nothing short of helpful, patient and very knowledgeable! He provided us with excellent service!
More Comments(69)
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