-
January 2024 by Stephen Musial
We arrived looking for support to purchase furniture for an office space. Corinne was very helpful and most professional. She listened to our needs and guided us expertly to some quick decisions. Many thanks.
-
January 2024 by Jenn B
Excellent selection with friendly knowledgeable staff. Highly recommend.
-
January 2024 by Bob Stiver
We had been browsing for living room furniture for a while and Wilson Furniture was high on our list, as they have always had a great selection of quality products. We were greeted by Corinne and after a few questions led us to exactly what we were looking for. Corinne helped us find the fabrics and colours that exactly met our lifestyle. We couldn’t be happier with the professional, friendly we received. Dealing with Wilson Furniture truly exceeded our expectations in every possible way.
-
December 2023 by Doug R
Corrine was excellent. Courteous and professional, knowledgeable and patient. We were, once again, pleased with the selection, quality, and service we found at Wilson's furniture, and competitive prices! Likely to return in the future!
-
December 2023 by Marney Marney
We purchased a very expensive couch unfortunately it did not fit in our basement,Wilson furniture sent someone to cut the couch so it would fit.we paid extra $400.00 cash. Just had our basement done. I offered to get help to carry the couch down . He shoved it downstairs damage our new walls over $750.00 . Couch was ripped..Called Willson spoke to the manager they sent someone to repair the rip.Was told the person did a very bad job and I should call Wilson .I did they basically did nothing. In fact the person they recommended LIED .said they would come back and fix the damages . I would like to buy there again no way not with the service . Family company they are not . Is this how you treat your customers. My friend recommended this place .Now you lost me as a customer and her..
-
October 2023 by Rossana Figueroa
My husband and I had a great experience buying a condo size sectional. Everyone in the store we dealt with was pleasant and willing to help us find the furniture we were looking for. Special shout out to Neema. I highly recommend this store and best of all, they sell furniture made in North America that can be custom made.
-
August 2023 by Brian Layng
Wilson's furniture went out of their way to make sure we were happy shoppers. CORINNE our sales representative was awesome ?. Lynn the sales manager was so accommodating and made for a happy experience. We highly recommend this store for all your furniture needs.Marylynne and Brian.
-
August 2023 by SheriColette Secord
My husband and I purchased a sectional sofa and tables back in March from Wilson Furniture with a pretty hefty price tag. I will preface this with our sales lady was incredible and lovely to deal with. The sofa had quite the waiting period on it as it was a special order having to be made and delivery would not be until July or August according to our lovely sales lady. Three weeks after purchase, my husband received a devastating cancer diagnosis and became very ill. Unsure of our financial situation, I called our sales lady in an attempt to cancel our purchase due to my husband's illness. She said she would call the manufacturer and see what she could do. This was April 4th and the set was not set to be delivered until July or August. Our sales lady called back and informed me that the sofa was already in production and there was nothing they could do but not to worry since we financed it we would have a year to pay for it interest free. The best they could do was restock the tables but we had to keep the sofa. Obviously, I was pretty surprised by the answer but optimistic of my husband's recovery so we let it go and started focusing on my husband's medical needs. May 7th, my husband sadly passed leaving my world shattered and very uncertain. I called back and informed the manager of my husband's passing, offered to provide a death certificate and asked again to cancel this purchase. One would think that given the unique circumstances and being a "family" owned business, they would be able to work with me regarding this sale. Again, I was surprised to have them tell me that the best they could do was charge me a pretty substantial restocking fee and allow me to walk away. So, a significant restocking fee, no furniture, moving and dealing with my husband's death all in the matter of 2 months for a sofa that was not available for delivery until 4 to 5 months after purchase. Now, not wanting to be penalized a couple thousand dollars I have had to dig into funds needed to stay afloat and wait for my house to sell in order to pay for this furniture. Is the sofa beautiful? Absolutely!!! Could they have worked with me? I think most definitely!!! Did they? Absolutely not. My dealings with Wilson Furniture will end with this purchase and I will never recommend this store to anyone.
-
May 2023 by Kathy Ekker
We love our couch from Wilsons but the customer service could be better. We were not notified each time our couch delivery date was delayed and when there was an issue with our couch (manufactureer's defect) we had to reach out by email over 3 times before our concerns were addressed. The concern was finally fixed to our satisfaction but it was up to us to continually follow up with Wilson's make sure it got done and as a custumer that is frusterating.
-
April 2023 by Jordon Mattison
Great store, we had excellent service, and the prices are fair. Mary was peak salesperson, she handled our needs perfectly, and had ample of patience. We were there for two and a half hours, and she helped us through it all. Will recommend them for all furniture needs!
-
February 2023 by Annemarie Perrott
We had a great experience shopping at Wilson Furniture for our new sectional. Corinne was helpful and knowledgable, without being pushy. She was patient while we took our time deciding on what we wanted. It was by far the best shopping experience we had from any furniture store we visited, and are happy to support a family business and Canadian-made furniture.
-
February 2023 by Mark Cave
Mary at the Richmond St location was fantastic. Very knowledgeable and so helpful. We will definitely be back again!! Thanks Mary!!
-
November 2022 by Katie Marshall McNair
Mary was wonderful, super knowledgeable and not at all pushy. We were able to pick out two pieces for immediate delivery and worked with Mary to pick out a coordinating fabric for a swivel chair to be ordered. My mom was so excited to find everything she was looking for in one spot!
-
October 2022 by Gary Taylor
Crissy was excellent! We are so looking forward to the love seat! It was an awesome sales experience!
-
October 2022 by Janice Girvan
After visiting many furniture stores I decided on purchasing my sofa and loveseat from Wilson's with help from Mary Kamarinos. She was very patient with me and provided excellent guidance without putting any pressure. Worth a visit and consideration. Janice
