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March 2024 by Alexy Tremblay
NO service in French. The employees are having problems and don't even know what chicken is in English. They don't know how to use their coupons either. It was a painful visit. I do not recommend this branch.
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March 2024 by Barry Smith
Great food and service, the best in Ottawa.
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March 2024 by S L
This location is the best because of Billy. The food and atmosphere are great but Billy's positive attitude and helpfulness made our day! We will definitely be back!
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February 2024 by MAXPOWERGAMING
Don’t show your open 24hrs on Google but then have your doors locked and drive thru only.Boo-
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February 2024 by Connor
This A&W slaps, every time I go there via drive-thru they never miss, always friendly and accurate with my order. Great job!
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January 2024 by Stefan Gagnier
Every single time (without fail), they mess up my order. Do not ask for any modifications because clearly this franchise doesn’t care. A&W used to be a solid fast food choice, but they have gotten way worse over time. Stay away and save your money.
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January 2024 by Jay Webber
On the Fast Food 5-Star scale this comes in at the top, as good as fast food gets.Food always tastes delicious and fresh and I've never had a complaint. Inside is very clean the layout is actually quite nice for a smaller location. Staff is always very friendly and polite and I usually decide to eat inside because of the overlap great experience.Overall exactly what I want from any fast food restaurant.
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January 2024 by Hii
Horrible experience gave me wrong order charged me extra never coming
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January 2024 by Sabrina
Amazing food and customer service. They go above and beyond and I have always had amazing food from this location! Stay away from the Heron location, their burgers taste like the inside of their fridges.
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December 2023 by Spazzy McGee
Amazing food and customer service. They go above and beyond and I have always had amazing food from this location! Stay away from the Heron location, their burgers taste like the inside of their fridges.
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December 2023 by Z N
Upon ordering at this branch, we thought they would be accommodating like any other stores we go. We love A&W as the food is good and we usually get good service but so far this is the worst service we have experienced. They are not efficient and the customer service is horrible. They claim they're busy and couldn't accommodate our added orders. I would not recommend this place to anyone who has not been here.
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December 2023 by Will Doiron
Best A&W I’ve been too. Very friendly staff, amazing service. Will drive across town next time a get a A&W
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September 2023 by Kin Chan
We enjoy the $1 coffee deal! The staff is friendly and the dining room is comfy.
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September 2023 by Crawford Wice
Gross burger, watered down rootbeer, it gave me a stomach ache.
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September 2023 by Jason Snow
I was in the washroom and a guy was having a #1, I looked at his shoes and after he left he did not wash his hands, when I went out there the guy was picking up food for Uber eats. This is gross I will never ever order from uber eats.
