Access Storage - Ottawa St. Laurent, located at 2221 Gladwin Crescent, offers reliable and convenient storage solutions in Ottawa. Customers appreciate the clean and secure location, which features heated storage units, drive-up options, and auto storage. The staff is highly praised for their helpfulness, organization, and friendly attitude, making the process of renting and managing storage units simple and straightforward. Many reviews highlight the excellent customer service, including knowledgeable staff who clearly explain rules and assist with unit changes, such as upgrading or returning units. The facility's location is easy to access, with 24-hour availability that benefits those coordinating long-distance moves or needing flexible timing. Customers also value the competitive prices and promotional offers, which make storing their belongings affordable. Despite some concerns about rising prices over time, overall, visitors have had positive experiences, noting that their stored items remained undamaged and in good condition after long-term storage, even without climate control. Additional services include moving assistance through partners like Move Buddy, providing a smooth transition when relocating. The company also supports the local community by sponsoring various organizations and charities. Whether for short-term or long-term storage, Access Storage on Gladwin Crescent is recommended for its helpful staff, clean facilities, and secure environment, making it a trusted choice for storage needs in Ottawa.
Kate helped me get checked into the unit I rented virtually and was super helpful. From the moment she called I could tell there was a smile on her face. She answered all of my questions with joy and compassion and talked me through all of the steps. Very pleased with my experience so far!
February 2026
Good service and competitive prices, would use them again in the future.
January 2026
Very nice staff and highly quality and on time support.
