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February 2024 by Will Staruch
Great staff and friendly service, not to mention unbeatable prices!
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February 2024 by Jeff in Ottawa Canada
High level of professionalism, thoroughness, and honesty
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February 2024 by travis tatasciore
Had an Emergency tire leak on my vehicle Saturday at 3:00 pm (5 hours out of my home town) Multiple garages in the surrounding area were either not picking up or full. These Gents saved my day!! Couldn’t have been happier for their service.
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February 2024 by sarah Doll
Best shop in town, hands down. Fast, efficient and best of all HONEST.Services: Steering & suspension repair
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February 2024 by john donnelly
Happy with the service i received John Donnelly
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February 2024 by Nicole Pooran
Excellent and fast service! Very thorough. Highly recommend.
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January 2024 by Jason Carrijo
It's always good to deal with a trustworthy mechanics that are willing to the extra mile for the custermer!!!!!God bless the whole staff merry Christmas and happy new year to all !!!!
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January 2024 by George Windsor
Alex and the team of mechanics at AG+R have worked wonders to keep my aging Saab 93 running well. Good and reliable people to deal with.
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January 2024 by Roger Gariepy
There should only be one place to have work done on your vehicle...Active Green and Ross!!Above and beyond service and true care for their guests...Tamara and Roger
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January 2024 by Rachel Neild
Always thorough, efficient, trustworthy and friendly!!
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January 2024 by Phil Day
Friendly staff, great service and reasonable prices
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December 2023 by Jimmy Novak
My wife and I each bought winter rims and tires. We asked for alternating appointments on the same day and stated we needed both vehicles back by 4. My wife was the first car there and we still had to call several times until finally around 1, they said it was ready. Clearly we were bumped by people who stayed there with their cars. My wife dropped me off at 4:40 and my truck was still up on the hoist. With her having to drop me off at that time, we had to arrange drives for our kids to sports. I got my truck after 5. Then when I got home, I was disappointed to see that my summer tires were in the back of the truck without bags on them. The installer also didn't label my tires. Lf etc. When I called to inform them about the service, the guy on the phone said we've been out of bags for 2 weeks and usually we label the tires. Do not go to this company.
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December 2023 by Jac A
Words cannot describe how hurt I am by this garage. Active Green + Ross has a policy within their company to only use parts from a "large variety of wholesalers", this part that was quoted to me was $160+ overpriced. I called for the same part within the city at two different common places and they were $160 or over in difference in price and in stock.Because I was not able to afford the estimate that I received. When picking up my car, they doubled my diagnostic fee that was quoted to me verbally and on paper, because I was not getting the work done with them that day. I didn't say I wouldn't get the work done, just couldn't afford it at this time. I also wasn't told if I didn't get the work done that it would be a different fee.Not even just that, when my husband dropped the car off at 10am for our 11am appointment, they told him it should have been there at 8am (i have an appointment email confirmation for 11am) and wasn't polite about it.I wanted this to be public to let people know that the "company policy" on parts and their wholesalers seem to be completely okay with the upsale on parts to their customers. It's okay to question a garage and their prices- something seemed off and I was right. Why didn't Active see that 'off' price and find another part from their "many wholesalers in the city" before giving me the estimate?
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December 2023 by Peter Bobak
Excellent experience from beginning to end! Alex and John were helpful every step of the way, from a fair estimate, scheduling to completion, they we extremely friendly, open and provided no surprises when it came time to pay. I'll be beck for sure!
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November 2023 by Elizabeth Carman
Alex and John are great guys that go above and beyond to make sure they not only get you back on the road quickly but that they save you money wherever they can. The team of mechanics they have working for them are hard working and efficient and they always make the experience as pleasant as possible.
