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October 2024 by Ryan Fazzari
I got 3 estimates before my insurance company directed me to Assured. All estimates pointed to a month in the repair shop and rental car purgatory. I got my car back in pristine condition (inside and out), in less than 2 weeks (before and after pictures attached).
Craig & Patricia were fantastic and provided great customer service. I’m grateful to have had my car taken care of as well as it was and while I hope it never ends up in the body shop again; should that happen I will be back!
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October 2024 by Deanna Whyte
Cannot say enough good things about this place! When dealing with the stress and frustration of an accident, you want these guys working with you. Huge thank you to Jake, Richard and all of their team for taking my vehicle from a possible write-off to like new condition! I will never go anywhere else!
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July 2024 by A. M. Holmes
Fantastic and polite from start to finish. Sometimes they're so busy that they can only accept insurance claims / un-driveables, but always a good place to turn to for body work.
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June 2024 by Stephen Bolton
Terrible customer service by a very rude and unsympathetic women at the front counter. Would avoid.
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June 2024 by A Wafa
Great service and great people working here
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June 2024 by Gord Smith
Patricia, Craig and the staff at Assured are top notch! So efficient, organized, friendly and their work is amazing! Highly recommend!
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April 2024 by KOKI KAMARENA
No man
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April 2024 by Dylan Portner
Was initially disappointed in the work done replacing my bumper, but when I brought my vehicle back they agreed it wasn't up to their standard and replaced the bumper & fender liner once again. Special thanks to Craig who provided excellent customer service. Very happy with the work that was done the second time.
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April 2024 by Lori
They were quick. They were able to do an assessment of my car for my insurance. I have never had any trouble with them in the many years I have dealt with them.
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March 2024 by Sheena
Most efficient place I’ve ever had my car serviced here in Ottawa.
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March 2024 by christia zachariou
Provided me a quote on very short notice. They were accommodating, polite and efficient.
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February 2024 by P C
Got my Mitsubishi back a couple of weeks ago, these guys went above and beyond!!! Had residue on my car's paint because I was taping my light together I couldn't get it off on my own. When I got my car back it was like the first day I got it! Thank you assured, you made the start of my year a great one.
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December 2023 by Blaine Losier
Great place if you need work on your car. Staff are friendly and easy to work with. They did a great job, working with my insurance and car rental agency to ensure I was taken care of. Got my car back quicker than expected and in like new condition. They did a great job with it.
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November 2023 by Kyla Wills
Service was great. Personnel were very attentive and professional.
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November 2023 by Steve Durocher
Fast, efficient service. Rental car pick up and drop off via Enterprise at the shop! They came to me to expedite the process. Love it. Great work done by the shop. Done earlier than expected!
