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February 2024 by U Z
NOT OPEN SATURDAYS. Despite what their website says, they are not open for banking on Saturdays, only for appointments. What a waste of time.
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January 2024 by Lies Buster
No desire to to help Customers. Every visitor (customer) is not welcome. Sheer incompetence.
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December 2023 by Hannah Wiseman
Say they are open, can see people inside but they are closed... picture is of the hours on their building.
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December 2023 by T. M
Bad customer service, one of the people at the counter treats the customer according to his name, his look....Very Bad service.
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November 2023 by JDM
Rachael was very helpful after assisting me right away at the end of her work day instead of making me wait for an appointment at a later date. I highly recommend her services
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November 2023 by Neo Nazarath
Although the google and buisness hours are listed as open theres no service.
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March 2023 by Denise Cantin
My only issue with this bank is they don't have tellers on Saturdays?!?
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March 2023 by Duaa Saleh
You should update hours on google i just drove all the way here and its closed
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March 2023 by Adam Zullo
Great service from staff! They helped resolve issue in a timely manner.
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March 2022 by Steve Drew
Avoid this branch at all cost. This branch treats their customers like they are frauds. Don’t ask me why. Ask your employees what happened. And yes, the branch manager is certainly the cause as it is not a coincidence if multiples visits end up with bad experience. Would never visit this branch again though it’s the closest one to my home.— From a customer with BMO for almost 10 years
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March 2022 by Yafet Gezahagn
Seriously this BMO brunch has to do something when it come to the smell. It has a so bad smell it will make you vomit am not even kidding.
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March 2022 by KerryAnn Miles
It’s always a pleasure working with Shuang. He went above and beyond for us. We first worked with Shuang to refinance our house, and switch from mortgage broker to bank. He was able to take care of everything with ease. Shuang is such a pleasure and a pleasant person to be around and have on your side! He got us a great rate and did everything he could to make the transition go as smoothly as possible. Only a few months later we decided to buy a new home.We went to Shuang and although it was a complicated situation after just refinancing, Shuang had several solutions and gave us sound advice. I have nothing but good things to say about Shuang and our experience at Bank of Montreal, I would definitely recommend him!
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March 2022 by Mokhtar Amalou
Great experience with Shuang to secure a mortgage. He was extremely helping and caring during all the steps of our mortgage process since the very beginning. Shuang keeps all his promises, but better than that he will surprises you by exceeding them. This is exactly what he did we us! He deserves Kudos especially in this difficult time of pandemic which imposed delays and disruptions on several aspects of financial work. Thanks Shuang!
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March 2022 by L T
Horrible customer service. I've been waiting for a tax receipt since 18 January. Called them and went to the branch, and was promised a call back. Still waiting. Horrible service.....
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March 2021 by Fatih Mutlu
I came this branch to my appoinment exactly the time what I received from BMO but the financial service manager who name is Shuang Liang told me that he had a different appoinment and just said sorry. This kind of services shouldn’t be like that right?
