Buchanan Lighting Ltd. is highly regarded for its exceptional customer service and expertise in lighting solutions. The staff are described as global knowledge experts on light bulbs, showcasing their ability to identify the origin, availability, and options for various products. Customers appreciate the team's patience, thoroughness, and collaboration when brainstorming solutions for unique lighting needs. Many reviews highlight the friendliness and knowledge of the staff, including a notable mention of a team member who went above and beyond to assist a customer after hours. The store features a cool bulb museum at the entrance, adding to the unique experience. While some customers encountered proprietary light bulbs they could not purchase, the staff provided valuable advice instead. Overall, Buchanan Lighting is praised for its quick service, reasonable prices, and generous return policy, making it a top recommendation for anyone seeking lighting solutions. With a commitment to customer satisfaction, Buchanan Lighting Ltd. stands out as a reliable destination for all lighting needs.
If you love lamp as much as I do, you will love this store. Bulbs galore! And the staff are so helpful. Great place :)
January 2025
Today was my first in person visit to Buchanan and definitely will not be my last. I had heard about them being the place to go for (specialty) lightbulbs always managed to have someone else get mine for me. This place: the product availability, the people, the prices all 5 *
June 2024
Excellent service and great prices. Highly recommend going here.
