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September 2024 by Ryan Williamson
Extremely bad customer service at this branch and CIBC in general. We escalated the case to the branch and area managers, and the head office, and still no change... Note all of the 1 star reviews here and avoid at all costs.
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September 2024 by Akram Almansoori
Good CIBC branch
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August 2024 by SG GAB
Horrible customer service. The African Canadian Manager was extremely manipulative and wanted to me make feel bad because I inquired about the $45 NSF. She spoke to me with bitter demeanor and condescending language. I immediately asked her to close my account. I went next door and opened a new account with BOM.
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July 2024 by Mohamad Kadoura
I had more then enough $ in my.personal saving account to cover the amount i needee . But when I needed to get a certified chq from my business account they wouldn't allow more then 5k $ to be released, even though the funds were coming from my personal account without any hold. Both accounts were in CIBC. After 1.5hrs with the manager she finally allowed the funds the 3k to be released.
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June 2024 by Hassan
Manan is the best. I only ever book with him to have consults and he is so knowledgeable and amazing. Super transparent and takes his time to explain everything
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April 2024 by Marcus Allen
They never answer the phone. Like ever.
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March 2024 by Jennifer Huoy-Jiuan Jong
I have the worst banking experience here and with CIBC, after opening accounts with them for 12 days, I want to close the accounts and be done with them. Poor communication with clients, poor record keeping and customer service.
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March 2024 by Marwa Yaqoobi
I couldn’t book the appointment online because it didn’t give me a location near me. It was very complicated to find the services we need. You always have to go and book an appointment in a branch.
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March 2024 by enafati doughdough
They bring people they don’t know how to work you ask for anything they don’t know nothing
Stay in your house if you don’t know is better
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February 2024 by Zakary dahir
CIBC, I hope you get this and I hope you read this. I have one to two branches today and I faced racism two times the fact that I’ve been a customer for almost 9 years and I’ve been humiliated two times today. The branch manager Felt the need to use her powers to show me that I am absolutely nothing and will be nothing to CIBC. Joey Lou Baker is her name, Thank you .
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January 2024 by tuqa Al-hussaini
I tried to deposit money in my bank account because i needed it today and the machine didn’t recognize the money and when I went to the counter they told me it need at least 6 Business days to get back to my account
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January 2024 by justin 90
Worst customer service ever !!!
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October 2023 by Richard Statham
So slow, never more than 2 tellers on, a line of only 5 people took almost 30 minutes. Unacceptable.Avoid this branch management hasn't a clue how to staff.
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September 2023 by Chris
Very rude and unhelpful tellers.
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September 2023 by alaa olaby
ATM Closed and only accessible during working hours.
