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February 2024 by Zakary dahir
CIBC, I hope you get this and I hope you read this. I have one to two branches today and I faced racism two times the fact that I’ve been a customer for almost 9 years and I’ve been humiliated two times today. The branch manager Felt the need to use her powers to show me that I am absolutely nothing and will be nothing to CIBC. Joey Lou Baker is her name, Thank you .
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January 2024 by tuqa Al-hussaini
I tried to deposit money in my bank account because i needed it today and the machine didn’t recognize the money and when I went to the counter they told me it need at least 6 Business days to get back to my account
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January 2024 by justin 90
Worst customer service ever !!!
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October 2023 by Richard Statham
So slow, never more than 2 tellers on, a line of only 5 people took almost 30 minutes. Unacceptable.Avoid this branch management hasn't a clue how to staff.
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July 2023 by Faris AboSamra
CIBC is the worst bank we’ve ever had account withEven a business account everything on hold and no employee or manager to serve customers just the reception is very nice to tell you we can’t do anything for youJust do it online the branch for nothingThe maximum cash is limited for 5000$ they don’t have moreWhile there fees will be taken asap .Do your job better always serve the customer he is paying you
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February 2023 by Shakeel
I came here two times so far once to open my bank account and once to make a draft.I entered the bank and it was 17:58 only two minutes for the bank to close and Kelly she entertained me and accepted to make a draft for me. When I left it was 18:07 this is going out of the way to help the customers. Both time it was very good experience. I am very thankful to Kelly ? (it happened in September 2022)
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December 2022 by Max
I recently had to withdraw money from an ATM machine at CIBC. Upon doing so the money hatch refused to open. The machine froze and essentially became a paper weight as it would not leave the withdrawal screen.I checked my account and noticed that the amount I tried to withdrawal had been debited from my account. So, I called their support where I was told to wait 15 days or more and was given no guarantee of receiving my withdrawn money.Better yet, I also visited the CIBC first thing in the morning and was told to wait on the online ticket previously created.Basically, if you are wanting a dependable bank that puts you first, please don't pick CIBC. They have awful customer service, and poor policies. I've had too many altercations to ever recommend them as a banking institution. I am a student who does not have a lot of money, and CIBC has tried to rip me off every turn of the corner.
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December 2022 by Moe El-Abbas
Cost me and my buisness time and money every time I go there. 20 minutes to certify at other bank. 30 to 45 minutes in line at cibc. Another 30 to 45 minutes to deposit a certified cheque after 2 years of depositing and never had anything bounce. Same teller, same me depositing same wasted time and money. For the amount of pain and time and money it costs me everytime i go to my home branch, I wish I was rich to buy that building and tear it down. Closing my account as soon as this season is done and thank you for all my wasted time
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December 2022 by Mahmood Ok
I came on Friday in this bank. I wanted to open an account in this bank, and I had an amount of approximately 50,000 dollars, and I needed to open the account in this bank or another bank. A week to open the account, so I told him that you are an employee, and you cannot bypass the laws that are not allowed, so I ask you to call me the manager of this branch, and he replied saying that my manager is very busy. I deposited my money, he gets annoyed with me and he told me very rudely this card, you have to contact my branch manager and he also told me you have to open an account on the bank website and I came back and said over and over again I told him I really need to open an account now, but unfortunately he did not respond to my request, I was annoyed by the way he dealt with me and his bad behavior I also asked again the manager, but he did not respond to me, as if I was talking to a wall and not with respectable bank employees, and at the same time I went to another bank called Scotiabank, and their reception for me was very wonderful. I entered They were angry, but they made me smile and happy, and he apologized to me on behalf of this bank and the employee’s actions. They told me: “Don’t worry, we are here to serve you and every Canadian citizen here.”
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November 2022 by Capitall Mike
4 tellers, 1 customer being served. 42 minutes and counting still awaiting for one of the other three to maybe work.
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October 2022 by Jersy
the worst place in town to do your banking, if you are senior citizen take your money from there and run because they will rob you blind
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October 2022 by TrollSlayer INC
DO NOT SET UP AN ACCOUNT WITH CIBC! Worst bank ive ever been to; CIBC sucks in general; but they HAVE NO ATMS WITHIN 25 MILES OF MY APARTMENT & This branches ATM room is locked when they close; basically they have no ATMs and dont care, as long as they dont have to pay for a security guard for there ATM room... im switching banks and closing my CIBC account.
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September 2022 by Mal Haj
Horrible services. There definitely not there to help anyone but to show up clock hours and get paid. I dont recommend this branch to anyone.
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June 2022 by Jimmy S
I would avoid this branch. They really don't know what they are doing. I deposited a certified cashier's cheque. I was told 2 days to clear but they processed it as a regular cheque. 5 days later the cheque didn't clear.
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May 2022 by Spencer Noye
Ridiculous wait times at all times of the day. The staff is friendly enough, but seriously, you need to hire more of them. My company banks at this location, so I'm here pretty much every day of the week and it always takes at least half an hour just to do a deposit.
