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February 2024 by Julian Edward
Amazing service by people who truly care. ? ? ?
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November 2023 by Jennie Washington
The owner of the pharmacy store is friendly and the staff are very helpful. Professional service. Highly recommended.
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November 2023 by Andrew
Amazing team. They care very much about their customers/patients and go above and beyond to maintain their health and safety.
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November 2023 by Ian Brown
Friendly and knowledgeable owner and pharmacist. Great experience overall. highly recommend!
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October 2023 by Daniel Wilson
This is the text of a post I made to my friends on Instagram:Note that the post mentions photos, which I'm not including here. Basically, I have great praise for Flora Medical Pharmacy."In my 7 decades on planet Earth, I've never encountered a pharmacy so dedicated to serving _everyone_ they meet, customer or otherwise, in such a friendly and compassionate way. These photos are of 2 of my 3 friends at Flora Pharmacy on Bank Street in Ottawa.Clients include seniors on limited income, persons living on the street, those with both physical and mental disabilities, the desperately ill with no reasonable access to health services and others.Everyone (with the likely exception of those making a living by selling street drugs) is 100% treated with dignity and respect (I was told "people need to feel loved before they can overcome addiction").First 2 photos are of M-----. She and husband A-- own the pharmacy (A-- is a pharmacist) and arrived from Egypt a few decades ago. She's making sandwiches for street people for Thanksgiving: 2 slices of sandwich meat + 1 slice cheese + mayo + greens in a fresh bun. Add 2 pastry treats and 2 small chocolate bars, and she's done. Bottom right of the cooler shows her progress for the morning, and she's not done. I wasn't able to get a photo of her husband.Drinks in the cooler are often given out for free. I've seen those needing to take their pills right away being offered free bottled water or fruit juice. I've seen some being being offered healthy energy snacks, and others being pleaded with that they go to Emergency for treatment.Third photo is of my friend F---- who arrived somewhat recently from Egypt. I don't think I've ever met a more compassionate and patient man, one who truly loves being a pharmacist and almost obsessively knowing everything that he possibly can about his profession. Lol I know he's patient because I've become quite talkative (living alone + old age + ? male) and he always listens so respectfully.Today being Thanksgiving, I give thanks for those many but usually hidden-from-view people on planet Earth who are like M-----, A-- and F----".
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October 2023 by Dan W
I've lived a pretty long time so far (I'm 76) and Flora is by far the best pharmacy I've ever found. The staff are professional, kind, compassionate and treat every single client in their socioeconomically diverse locale with absolute dignity and caring respect
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August 2023 by Mohamad Hamza
Friendly, helpful staff, high morals
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February 2023 by Avery Annett
very kind staff, and very helpful and patient!
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December 2022 by Sandra
Very professional and helpful service. Lovely to deal with.
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November 2022 by Sorina N
Very kind and helpful! Great problem solvers!
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August 2022 by Ezra Rudd
Very kind and helpful staff. Would highly recommend for anyone in the area.
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June 2022 by Raouf Basilious
Amazing quick professional service
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March 2022 by Ash Yacoub
Very fast service, free delivery, very client oriented they give all their attention and care to the clients, very reasonable prices
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March 2022 by Gord Erika
Amazing customer service, free delivery in centretown, and helpful advice. A small storefront but a great find for people wanting something easy and local.
