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September 2023 by J S
Store needs a proper manager. Employees are far to laid back and casual, do not care about customers, and share their opinions on controversial/political matters unsolicited to customers.
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September 2023 by Christine B
Love footlocker it's too bad it closed in Orlèans. My son can only wear Jordan's so need to go to St Laurent shopping mall to get them. Miss it in Orlèans. Overall my expérience was good.
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August 2023 by Jackie B
Can I just say, who hired the assistant manager? This person needs to learn customer service. He walked away when I was asking him something at the cash for a return, after I said “thanks”, his response was “yup”! Are you kidding me? Their machines froze too so I couldn’t get my refund. His answer when I asked him how long it would be for them to fix it was snarky. His mannerisms were rude too, when “handing” me a pen he tossed it on the counter, and instead of taking out my card from the machine and handing it to me he just flopped it on the counter. Personality and customer service makes all the difference, especially when you’re the face of the store. Do better.
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July 2023 by Nesrin Darrat
Stood there for 20 minutes asked for help and staff just stood at the counter chatting and laughing not acknowledging me. I guess talking about the female staff partner was more important than serving customers
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July 2023 by Sally Thomas
Footlocker seems to have switched to catering to hip hop enthusiasts only. Felt like I was in a Run DMC store.
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April 2023 by Lin Wah Bazinet
Very busy in store. Staff were very helpful and courteous.
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February 2023 by Ronin Gilbert
jeff is the best backdoor sneaker salesman ever!
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December 2022 by Orange Turkey
I love this store. Black Friday shopping and it was soo busy. Great deals to be found. The staff were amazing and pleasant!!
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December 2022 by Alin Ungureanu
I ordered an adidas jacket and pants size XL. They shipped me the jacket XL and the pants M. Kind of stupid.
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December 2022 by Andre Audet
Didn't have advertised shoe in my daughter's size
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November 2022 by Ashkan Kolaei
Great selection of shoes. Reasonable prices.
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October 2022 by Helena Alena
We went to this branch on Friday, Oct 14th around 5:20 pm. The store was busy with customers.Two of the sales associates were helping the customers and the other two were talking to their friends ignoring the clients.The tallest staff and the shortest staff were very ignorant.Poor management!
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August 2022 by Jason Warnock
My son got shoes for his birthday they wouldn't exchange the shoes because of a tiny spot of dirt...the girl working recommended I sell th I buy and sell ....last time I ever shop at a foot locker
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April 2022 by Omar Alami
Just had a very unfortunate experience with a worker who wouldn’t exchange an article of clothing despite coming within 45 days and with the receipt. She became confrontational when I insisted the rules don’t require me to have the tags; threatened to call security.
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March 2022 by Julie Line Lalonde
Nice store didn't have the size of shoes that I wanted, it was sold out