The Fossil Outlet Store in Ottawa, ON, is an excellent destination for stylish watches, bags, wallets, and accessories. This store offers a modern take on classic vintage designs and features a wide selection of products, including refurbished smart watches for great connectivity. Located in the Ottawa Tanger Outlets, it serves as a one-stop-shop for gifts, jewelry, and more. Customers have praised the store's helpful and respectful staff, highlighting exceptional service experiences. One customer shared how Caitlynn provided seamless assistance during a leather bag exchange, demonstrating professionalism and effective communication. Another customer appreciated Caitlynn's support when handling a complicated return of an engraved watch, where she helped find a better replacement. The staff's politeness and willingness to help have made many visits memorable, with a special mention of Janelle, who returned a personal item left in an exchanged bag. In summary, the Fossil Outlet Store in Ottawa is not just about shopping; it’s about the positive experiences created by a dedicated team, making it a favorite spot for both new and returning customers.
Really nice service overall, especially from Brad. He’s a genuinely kind and thoughtful person.
November 2025
Good store. Multiple choice and customer service is top tier ! It was quick and efficient.
September 2025
I visited the Fossil store and I was really impressed. The shop is very clean and well organized, and the staff were super friendly and welcoming. I bought a Mickey watch that I’m very happy with, and after my purchase they even sent me a nice message thanking me and asking if I liked my watch. I really recommend this... read full comment
