GameStop
Hours:
500 Terminal Ave., Ottawa ON K1G 0Z3 Hours
About GameStop
GameStop, a prominent gaming retailer, has received mixed reviews from its customers. While some customers praise the exceptional customer service provided by staff members, particularly Aro, who is described as "lovely," "hilarious," and helpful, others have encountered challenges with limited stock availability. Customers appreciate the staff's efforts to assist them, such as finding specific games, providing alternate solutions, and even creating custom cover art for a game purchase. The Canadian ownership of the stores is also seen as a positive factor by some customers. Overall, GameStop seems to offer a generally positive shopping experience, with knowledgeable and friendly staff who go the extra mile to ensure customer satisfaction. However, the limited stock availability can be a frustration for some customers.
Most Recent Reviews
December 2025
Aro is amazing and helped us find everything we needed and has the kind of personality that makes gamers feel welcome! Will come out of my corner of the city to visit again!
December 2025
I had a great experience in your store Friday afternoon. The staff were pleasant to deal with, and they helped me find what I was looking for. I'm really happy that EB Games is Canadian owned again!
October 2025
I've got such a good service from Aro, will definitely come back to visit the store to see her next time I come around!!!
More Comments(62)
Nearest GameStop Stores
- Ottawa, Ontario