-
October 2023 by Nick995
Nice store, well organized, friendly welcoming service and lots of selection of games.
-
October 2023 by Tomis Muska
Great customer service.
-
September 2023 by Jason C
Jenny is incredible at this location. She went above and beyond to help make my daughters Christmas amazing. Thank you.
-
July 2023 by Derek Young
Good service, decent products, slightly high priced.
-
June 2023 by Alex S
Used to hate every EB/GS for the longest time, most staff just didn't really care and made you feel unwanted or like you were a bother. It really was 101% about money and the quality of new or used products alike were very questionable.These guys though? Amazing. They actually look and act like they love their jobs and are more than happy to chat with you. They've called me of their own volition many times to let me know if something I might have been interested in was selling out quick, even going as far as pre-ordering over the phone for me. Everything I've purchased here has been in pristine condition. Can tell they have a passion for gaming and care about their customers.I wouldn't even dream of going anywhere else.
-
May 2023 by Jason Sheppard (Shepwalker)
Always a great spot to find unique collectable treasures. Update...the manager is very good at her job & knowledge, I like her. I was listening to her talking with other employees and a big boss of some sort and she took charge and you can tell she cares about the community just by how she was planning an upcoming event...don't know ur name but ur awesome ?!!
-
March 2023 by Sean Hyatt
The staffing has improvedThis used to be one of my favourite locations. I and my family would spend somewhere around 400-800 a year at this location alone. Of late the selection has been so so. But really it's the staffing choices that we now stay clear of this location. On more than one occasion we've been made to feel unwelcome and a burden to want to browse 20 minutes to close. Or even just wanting to browse...we really don't understand how an eb can feel snobby, let alone downright unwelcoming. We've moved all of our business to other locations that want our business. "Good day to you sir!" " I said good day!"
-
March 2023 by H P
Site says they have 5 of an item in stock. Came in after opening to purchase the item and they say they have no stock. Wasted over an hour busing out for nothing. Staff also make non-stop unprofessional comments.
-
February 2023 by John Doe
Not too far off from my apartment, be it on foot or driving, so very convenient to pick up my new pre-orders.The staff is very friendly when it comes to general information, or picking up my pre-orders. They also accept pre-orders over the phone, and the staff is very understanding. I strongly recommend buying games from here.
-
January 2023 by Matt Lafave
Went in to buy this beauty. The staff were very friendly helpful. We talked for a few minutes afterwards about the system and games. Store is packed with goodies. Not just for gamers anymore. They sell sports cards, figures, Funko... Wide variety of items. Very pleasant experience. Definitely recommend this location if you're in the market for a system or collectables.
-
November 2022 by Cindy's Way
Best GameStop I've been to. Staff is around our age so understand to nostalgia or retro games and can recommend you the best games based on what you like, not just the new ones!
-
November 2022 by Matt Melbourne
I just find the staff are all primarily knowledgeable but lack allot of retail common sense. Especially specific managers…
-
November 2022 by Jonathan “Goukin” Dugas
I've been coming to this location since it has opened and this new management it's a good spot. Always happy to go in this store.
-
November 2022 by Retro5girls
Out of all the gamestops in the Ottawa area, this one has the best customer service. They are helpful knowledgeable and even go out of their way to give you a call back to let you know they were able to change your number on your edge account. That is above and beyond service. We'll done ladies
-
November 2022 by Jesse Be Truckin' (VR Hero)
The staff are very helpful. They didn't have the item I wanted immediately and were able to direct me to the store that had it nearby.And for buying a pre-owned consoles, it's hands down the best. I've bought used consoles from kijiji that failed a month later. At least here you get a warranty and if you want an extended one.Update... Finally found my playstation 5 bundle here. So excited! I was also able to get $300 off of my total purchase for trading in my PS4 pro, pawn shop would only give me $120.
