H&R Block
Hours:
204 Bank St, Ottawa ON K2P 1W8 Hours
About H&R Block
H&R Block offers professional tax services with a friendly and helpful staff. Customers have praised certain employees for their patience, kindness, and clear explanations, making the tax process easier for those with little knowledge of taxes. Quyen and Paola received high praise for their dedication, efficiency, and thoroughness, ensuring clients felt satisfied and well-informed. However, the experience with the receptionist was disappointing, as she was unhelpful and displayed rude behavior, rolling her eyes and signing when asked basic questions. Additionally, some clients found the services to be expensive, with costs not clearly explained beforehand, leading to shock and dissatisfaction for those with simple or low-income taxes. Overall, while the professional staff is highly recommended for their expertise and courteous service, concerns about price transparency and customer treatment at the front desk remain.
Most Recent Reviews
May 2025
Fabulous and informative service from Tax Professional Bariqi Setijoso . Thank you !
April 2025
Quyen was extremely helpful and very efficient. The receptionist however showed was unhelpful and we were treated with attitude the whole interaction. Very rude and disrespectful, was rolling her eyes and signing at us when we asked for basic help with the form which was in french.
April 2025
I want to express my satisfaction with the dedicated and professional service provided by Quyen. Excellent work. Highly recommended!
More Comments(80)
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