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February 2024 by Asad Sheikh
I recently had an emergency room visit where I was prescribed painkillers for my kidney. Unfortunately, when I tried to fill my prescription at two different pharmacies, they were unable to provide one of the medicines due to inventory issues(I have had same prescriptions filled by other pharmacies before with no issue). I then went to Health Smart Pharmacy, where they had all three medications in stock. However, they refused to dispense my prescription without first asking my health card and calling the emergency hospital to verify my visit. They explained that this was a precaution against fake prescriptions, but I couldn't help feeling unfairly treated. As a Black person, I felt as though I was being profiled and treated with suspicion, almost as if I were a drug dealer. I would advise other Black individuals to think twice before visiting this pharmacy due to the way I was treated.
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November 2023 by Brian Waterman
This has to be the best pharmacy in the city. Incredible, personalized customer service.
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November 2023 by Robert Fournier
Fabulous pharmacy. Great and helpful people. Highly recommended.
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October 2023 by Harleyann Korth
My family and I have been coming to this pharmacy for many years and have never had any complaints. Now that I live in Orleans, I still make the drive because their customer service is unbeatable. The people who work here care about your well-being, and go the extra mile to help you. My family and I will forever remain a customer of theirs. 10/10 recommend this pharmacy for all your needs!!
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September 2023 by Harley Laurin
My family and I have been coming to this pharmacy for many years and have never had any complaints. Now that I live in Orleans, I still make the drive because their customer service is unbeatable. The people who work here care about your well-being, and go the extra mile to help you. My family and I will forever remain a customer of theirs. 10/10 recommend this pharmacy for all your needs!!
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April 2023 by Kristina Pazdzior
Awesome pharmacy that we've been going to for a few years now. Very personal and professional care
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April 2023 by ashley mccann
This family owned pharmacy is the best in the city! The switch from a big box store to health smart is the best decision you will make. Marc, the owner is extremely friendly, extremely Knowledgeable and genuinely cares very much for all of his customers. I see it every time I walk into the store. I would recommend the switch to anyone.
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October 2022 by Nancy & Jeff
Excellent personal attention. This is by far, the best pharmacy I have ever dealt with. They're not just a store and you're not just a customer. They are a part of your health care and they are outstanding. Definitely FIVE STARS! ?
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April 2022 by Chris Ciaffaglione
Health Smart Pharmacy is amazing, from their customer service to their people. Marc, the owner, is passionate about what he does and cares deeply for every one of his clients. He is extremely knowledgeable, friendly, efficient, & goes above and beyond. His tech Will is awesome as well. Health Smart is a place unlike any other pharmacy. They outbeat the big box pharmacies with ease. From the first time you walk through their doors, you are welcomed in. Marc's warmth, and the amazing staff he has working with him provide personalized customer service that far exceeds any pharmacy I have ever been to. They never leave you in limbo. I wouldn't hesitate to recommend Health Smart to anyone in the Ottawa area. You wont be disappointed!
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April 2022 by Gertrude Wilkes
Prompt and friendly!You absolutely could not do better than this pharmacy. The pharmacist is interested and informative, he is likely to personally remember you! They offer free delivery and the dispensing fee is slightly lower than the 'big drug stores.'Absolutely the best personal service. Switch, you won't be disappointed!
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March 2022 by Steven S.M
The team are very kind and lovely. Marc very awesome guy no words enough to describe him.Thank you .
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March 2022 by Tamara Mask
This is by far the best pharmacy I have ever dealt with. The team is friendly and time efficient.
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March 2022 by M ABODINA
Such an amazing team all very kind and wonderful and help out a lot!!! Definitely recommend coming here!
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March 2022 by Kirsten Burton
If you’re tired of being a faceless, nameless number at your big box pharmacy, you’ve found the right new “family”. This place is GOLD. And don’t let the location deter you. I live in Orleans and they deliver to my door!! I love these guys. When I call they answer. And they know who I am. I couldn’t be more pleased.
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March 2022 by Mario Badr
Marc and his team have been taking care of my family for years. They’re always there to answer any questions and to ease our concerns. Can’t thank them enough for all that they’ve done for us over the years!
