-
January 2024 by Jennifer Irwin
I never write reviews for things but customer service here for passport photos was great today. Super nice and accommodating. Thank you
-
January 2024 by jpbj07
Going to the professionals can sometimes be intimidating; At Henry’s, I always felt welcomed and respected as a lover of beautiful things. Good service and quality products, even used. I bought a lens and noticed a slight defect, it was replaced without incident. I recommend this place
-
January 2024 by Ali Hernandez
I ordered a camera online during the holiday deals where the camera was supposed to come with an extra bonus battery..... They never have me the bonus battery even after leaving a phone message at the shop.Edit: Once I emailed customer service they shipped out another battery pack for me.
-
January 2024 by Gabriel Vachon
Terrible service and they rip you off when you buy an extended warranty on the camera.
-
January 2024 by Wendy Lawson
Found a battery for an older camera and learned about the courses they offer
-
January 2024 by Stephen Downes
Just bought my new camera, great dedicated service.
-
January 2024 by Leo Sol
Great and amical service. I got good advice about the camera I needed!
-
January 2024 by Andre Diorio
Unpretentious, friendly and helpful staff, great selection. I found some of the less common items that I wanted to see before buying, and get genuine opinions about.
-
January 2024 by Rob Bramhill
Lack of communication amongst staff with regards to repairs and timely shipping of repaired items. Extremely frustrated and tired of Henry's lack luster performance from purchase to warranty work. I will strongly not recommend this company.
-
January 2024 by Denis LaPointe
Great staff and services on all your photography needs.
-
December 2023 by Willyne’s World
My husband and I attended Henry's Ottawa Creative Portraits Workshop & Photo Walk and it was fantastic. Matt and Rob were extremely knowledgeable and I came out of that session with a better understanding of how I should work with my camera settings and lighting to achieve the portrait style that I love. The photo walk was so much fun as we got to stop and apply a lot of what we learned in class on real subjects!Will attend again for sure ! Thank you so much !
-
December 2023 by OSA Info
Doris at HENRY'S on Bank St. is AMAZING!!!!! Knowledgable, helpful & kind! She is incredible & highly valued by us!!!!THANK YOU DORIS !!- Purchasing Agent for the Ottawa School of Art
-
December 2023 by David B-C
This is the best Camera Store in Ottawa. The staff are super helpful, they have a massive range of products and great prices. Highly recommended!
-
October 2023 by M OR
I would like to acknowledge three people for their helpfulness when I visited Henry’s, 267 Bank St, on October 4th, to print some photos from my smartphone.Rob, who answered my questions over the phone, assured me they could help, welcomed me when I entered the store, assisted with part of the process and even made adjustments to the photos before printing so that the finished product would be centred and pleasing.Bramble, who ensured I was connected to the site, guided me through the process and answered my many questions patiently so that I could learn for my next visit. We also had a great conversation as I was paying.Charlie, who spotted the print stopping partway through, quickly replaced the paper and told me what to look for on the display so that I would know when the printing had resumed.As there is a wait involved when the printing starts, between helping other customers, all three carried on friendly, interesting conversations with me and the others in the queue which made for a pleasant wait.These are most likely everyday happenings in Henry’s, but the experience was elevated by Rob, Bramble and Charlie choosing to be friendly, helpful and engaging. I hope they will be acknowledged for their great service.
-
September 2023 by Winnifred Pereira
Not very disappointed. Surely Abran did something that he shouldn't, couldn't wouldn't do. He took a broken greeting card's sound module and speaker that he needs for his microbit.
