“Very helpful staff and volunteers got me set up with the best internet service for my personal requirements. They knew exactly what was available in my neighbourhood (the slow DSL option was not working). They also arranged for a Rogers contractor to fix the cable when that wouldn't work. They offer refurbished modems if you can't afford a new one. And they give back to the community, for those who can't afford internet services. A very worthwhile community service.”
“I had a very frustrating start to my Rogers day, but when I came to this store(after five hours of back and forth with Rogers Call Centre agents) Matt and the rest of the team working this evening did such a phenomenal job finding the problem, explaining what the issue was thoroughly, and then working to find the best solution. The team tonight really turned my whole situation around with a positive ending, after a day of frustration.Thanks so much everyone!”
“Thank you JUDE! ,
For your superior customer service, patience & kindness. This type of service is very rare in a retail environment these days. So Impressive and appreciated , by this tech challenged customer!
You will go far with this attitude! All the best to you!
Valancy Rose-DiRocco”