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December 2024 by Tiffany Conway
So thankful for this pharmacist and staff. I was unable to get my sons medication as it needed to be compounded and no one does it on weekends.
The pharmacist here came in and did it for me. She was extremely helpful and friendly. I will definitely be returning and would recommend this pharmacy to everyone.
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March 2024 by Michael
This pharmacy requires its clients to provide their Ontario Health Cards to be scanned into their system for services not covered by OHIP, which is a violation of the Personal Health Information Protection Act (PHIPA). I asked the pharmacist/manager why she needed to scan my health card to fill a prescription not covered by OHIP as no other pharmacy has asked me for this. She provided no reason and told me that if I did not give her my health card information she would refuse service to me. One of my prescriptions was for a medication that is on back order for at least a month and which most pharmacies are out of but which they had in stock, and she knew this. Not only was she breaking the law by requiring my health card information for services not covered by OHIP but by refusing me service, her actions were unethical and malicious. I can not think of any reason why she would require one's health card information for services not covered by OHIP other than to commit OHIP fraud. Do not allow them to scan your health card. It is against the law to demand it except for services covered by OHIP. You should never give your health card information to anyone unless they are providing services covered by OHIP. I have made a complaint to the Information and Privacy Commission of Ontario as well as to OHIP Fraud.
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February 2024 by adaleide kissoon
this is literally the best pharmacy i’ve ever been to in all my life. the women behind the counter have always shown so much care for me and have taken care of issues i’ve had with my prescriptions for over 6 years now. i can’t recommend them enough. they always try to help no matter the issue. thank you guys!!
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January 2024 by The Mama
I used this pharmacy because I needed a compound drug. They were lovely people, but the number of ways they screwed up the prescription was impressive - first losing it, then telling me it was ready only to give me my daughter's medication, then taking many days to actually make it (at this point, because of them, I was out of it what was supposed to be a daily medication for well over a week), then not bothering to notify me that it was ready. I switched pharmacies.I'm assuming, given the other reviews, that this isn't a trend. I certainly hope not, because they really seemed nice.
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January 2024 by Klara
We love this pharmacy and their commitment to helping their customers. They get to know you and are invested in your well being and overall health. We have had a few instances where our son or myself needed special medications on short notice and they have always pulled through for us. I recommend this pharmacy to everyone! We are so grateful we found this gem. :)
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January 2024 by Dave Alburger
Highly recommded. The expert staff is courteous, friendly, and professional. My expectations were definitely exceeded.
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December 2023 by Veronica Waterfall
Amazing, lovely pharmacists. Take the time to listen and also explain prescriptions. Great service.
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November 2023 by Trish Mackay
My daughter is terribly afraid of needles. This was the first experience we have had that was not stressful. The team, especially the pharmacist was fantastic.
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November 2023 by Jennifer Hall
I brought my two daughters here today for our covid boosters, and it was the warmest, kindest experience we have ever had. The entire team was wonderful, but the pharmacist went above and beyond to make my girls feel safe, comforted and well. Thank you so much for making a "high-anxiety situation" go so smoothly for us!
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October 2023 by Julia Lever
I’ve been taking all four of my kids here for their flu shots for the past couple of years and the team here are caring, efficient and knowledgeable. The pharmacist, Shaimaa, is so warm and patient with the kids and puts them at ease. We’re so lucky to have this pharmacy in the neighbourhood. They also have really great handmade soaps, lotions and facial masks.
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September 2023 by Klara Jaspers-Fayer
We love this pharmacy and their commitment to helping their customers. They get to know you and are invested in your well being and overall health. We have had a few instances where our son or myself needed special medications on short notice and they have always pulled through for us. I recommend this pharmacy to everyone! We are so grateful we found this gem. :)
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May 2023 by Pierre Seguin
Thank you!!Our toddler got a tick bite and needed the prophylactic antibiotic compounded asap. The team at Iris was wonderful. Would recommend A+
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May 2023 by Brianna O'Brien
She helped us get our covid vaccines and we have loved this pharmacy ever since! She truly gets to know her clients and helps them when she can. Especially in love with her natural product line too!!
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April 2023 by rania abdeldayem
I got the soap and the vitamin C and the eye cream and everything was really excellentI am very happy with all the productsThank you so much for the great products.
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March 2023 by Christine Angelo
The service and personal attention is bar none - friendly advise and suggestions and are offered in a kind and caring way! We recently started using the line of soap, and the natural ingredients have made our skin glow and shin- perfect for this time of year!! I highly recommend both the pharmacy and the products.