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August 2024 by A C
Appreciate how kind they are and how well they took care of my family
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July 2024 by Mike Brownlie
The owner, Frank, is great. I have saved thousands of dollars over the years by simply having only the necessary work done on the car. I can always trust Frank to do what is necessary to have a safe and reliable car. And he has also fixed hard to diagnose problems by spending the extra time necessary to find the true problem. A year or two ago he spent a week or two diagnosing an intermittent nasty sounding noise. He was even using a stethoscope to listen to the drivetrain components to identify which was and was not a problem. The noise had been bothering me for a year and a half, often not showing itself when I took it in for an opinion. He finally identified a problem in a rear driveshaft (AWD car) and removed it and sent it for repair. Problem went away and has been fine ever since (1.5 years now). Most garages just start replacing components (often expensive) that might be causing the problem. Only problem is that he is often booked more than two weeks out, so plan ahead with your car services.
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February 2024 by Tiberiu
I don’t normally trust dealerships or mechanics, as I had bad experiences in the past. I took a chance and brought my 4Runner to Japan Auto to have some suspension work done. They were honest and got the work done along with inspecting the car for other issues and concerns that I mentioned. All I can say is that they’ve earned my trust and was happy with the service provided and would not hesitate to bring my vehicles to this garage in the future. Thanks Frank!
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February 2024 by Russell Webster
Always awesome.
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February 2024 by Tiberiu Agoston
I don’t normally trust dealerships or mechanics, as I had bad experiences in the past. I took a chance and brought my 4Runner to Japan Auto to have some suspension work done. They were honest and got the work done along with inspecting the car for other issues and concerns that I mentioned. All I can say is that they’ve earned my trust and was happy with the service provided and would not hesitate to bring my vehicles to this garage in the future. Thanks Frank!
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November 2023 by Robert Reid
Honest, helpful mechanic that saves you from the predations of greedy dealer service. Been going here for 30 years
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August 2023 by Jay Illingworth
Frank is a great mechanic. Great value too. Highly recommended.
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March 2023 by Scott Hedley
Frank is an extremely helpful, knowledgeable, efficient, kind, and honest mechanic. I can’t recommend him and his garage Japan Auto Service enough!
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February 2023 by Terry McMurray
Overcharged for both parts and labour. Terrible service will not return.
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November 2022 by Dawn Pickering
Reasonable prices and great service!
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November 2022 by Matt Nguyen
Frank is honest and helpful. His service is great.
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November 2022 by Scott Burton
Always great service from Frank!
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November 2022 by Kevan Elcomb
Excellent service as usual. Honest assessment of the car repairs needed and a timeline for future work.
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November 2022 by Dave Telka
I've been going to Japan Auto since ~ 2002. Amazing service and he always lays out a practical approach/options for repairs.Services: Auto exhaust system repair
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September 2022 by Wayde Carter
Been going there for many years. Frank’s attention to detail and customer service is second to none! He is backed up by a small team of mechanics that share his service pride. I wouldn’t go anywhere else!!Services: Oil change
