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January 2024 by Tim-O-Tree
Fantastic experience. Friendly, helpful, and knowledgeable staff.
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January 2024 by Audrey Boisvert
Great service for children's shoes!
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January 2024 by Sofia P
Great quality shoes for kids! Also, they have winter suits, ballet shoes, and some accessories. The owner is extremely nice. The staff are well trained, polite, and quick. Kids love this place because they get to play toys while shoes are chosen :-)
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January 2024 by Marwan Dirani
Great shop for quality kids shoes. Very helpful and knowledgeable staff. They also have adult boots!
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January 2024 by Carly Gubasta
So impressed with the selection as well as shipping times. I ordered one afternoon and had the shoes the next day!
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December 2023 by deepak jose
Best shoe store for kids. Staff always friendly and helpful, they know what we are looking for. Some other similar stores doesn't understand the special needs, but these guys here are the best.
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November 2023 by Desmond Silva
This Kiddie Kobbler location can get pretty crowded when busy, but the staff manage to keep things going at a steady pace, so you can usually find a place to sit if need be. Customers are serviced by a number they take when they enter the store. Staff are friendly, professional, and knowledgeable about thier products. The young man at the front who handles the cash register on weekends is especially good with kids and is actually in tune with the older kids' interests.After a certain number of purchases, you can get a free pair of shoes. This is especially helpful if you have more than one child.The shoes themselves are good quality.They also can send shoes in for repairs with an actually cobbler.
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November 2023 by Julie P
Got my babies first pair of shoes here yesterday. The staff were so kind, and very knowledgeable. Would highly recommend this location for all your shoe needs!
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October 2023 by Missy Iffy
Wish I knew the name of the awesome salesperson who helped us. Our baby needed their first proper shoes - we gave the parameters and they curated an appropriate selection. As first time parents we appreciated being helped through the process--in person!
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October 2023 by Jan de Crespigny
What a great store. The atmosphere was warm and welcoming. Julie and Crystal could not have been kinder and more helpful. The store was not making much moneyoff me today but I was treated like royalty.
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October 2023 by Sheri Burkholder
The staff at this location is always amazing with the children. Very friendly and seem to know exactly what you're looking for every time! We're always presented with several options to choose from and we're in and out quickly. Always my first choice for buying children's footwear.
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September 2023 by Debbi Steve
Excellent service, extremely knowledgeable and patient staff, and everyone welcomed each shopper into store with a smile and a personal greeting. Caitlin (hopefully spelled correctly) served us and was so patient, very knowledgeable about shoes and child development- thank you so much. Highly recommended.
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September 2023 by Frank G
This place is incredibly busy for a reason, the customer service is top notch. Even when there's 15 other people in the store, they still take the time to make sure you're happy.They also seem to stock a wide variety of fits and sizes which is great.
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August 2023 by Natalie Levangie
Time and time again over the last 6 years, Kiddie Kobbler St-Laurent has ensured my children have comfortable shoes. One of our children has hypotonia and hypermobility, and wears SMOs. This can make finding shoes that fit comfortably, and that they can put on independently nearly impossible. We went to a store (that I won't name), and my little one left heartbroken and in literal sobs because nothing fit right and they couldn't be put on without help. We have done virtual fittings for the last 3 years since we've been in BC. We recently returned to Ottawa and were thrilled to be fitted in person. The staff have always listened to the needs of our children and found them shoes that they are BEYOND excited about. The excitement and pride of my little guy's smile today when he walked over to the mirror to check himself in adaptive footwear they had available for him filled my mama heart with so much gratitude ❤️ Thank you, Jaynie, for helping us out in person today. This is THE best place for shoes ever. The staff know how to help children feel seen, heard, understood, excited and proud.
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August 2023 by Francis Mendoza
Excellent in these areas:Easy to order onlineFast shippingGreat quality productsVery good customer service, responsive in communication and tracking provided so you knew exactly the status of your orderHighly recommend buying from this store. Especially for back to school shopping. Dan was Excellent!
